Cincinnati Marriott at RiverCenter

Comfortable room. Nice amenities. Delicious room service.

Nice view. Nice bathroom amenities. Clean room.

We have stayed here multiple times it is clean and the staff has always been professional and helpful. We love the proximity to everything, and really enjoy the bar and restaurant.

The staff was extremely helpful -- shout to a woman named Cheryl L. who greeted us and patiently answered all questions. The entire hotel was clean and beautifully kept! The river view at night was wonderful!

Nice view out the balcony.

Very nice hotel!

My three star rating mainly has to do with the Elevator situation. I am certain that this is not the first time you all are hearing of this due to the confusion that everyone that I ran into was having the same issues of knowing where in the heck they were. I wish I had an answer or suggestion to give you, but I do not. I’m specifically speaking on the garage elevators. As far as everything else it was great. The Elevator situation was a little out of control.

Room was not made

Room was clean and quiet, and the amenities acceptable. I would stay there again and would recommend.

Nice walk over the bridge to The Banks and then the Bengals game!

Staff were the best, all of them.

Excellent staff. It was very refreshing how polite and respectful all the staff treated me

Beautiful, towering indoor lobby. Riverfront rooms have picturesque views of the riverside plaza and the city of Cincinnati across the river. Friendly, helpful staff for check-in. An all-around, 4 star, clean, and well maintained hotel.

Great staff and service! All lounge and dinning area chairs were dirty. Should vacuum them!

This was a nice hotel, located on the Ohio River. It is within convenient (17x Minutes) walking distance to Great American ballpark.

Outstanding

Great weekend get away.

Great view of the river!

The only thing i can say that is good about this hotel is their staff. They knew they were horribly understaffed and fighting, but they werealways pleasant. Now the bad.....took an hour to check in, put in wrong room at first, then they couldn't figure how to change it even tho i was able to show i hadbooked 2 queens not a king. The room was not clean, one walk across the floor in new socks and they were blackened and had hair on them. Blech! There were stains on the bed, the fridge was dirty, only a half roll of toilet paper, tub was chipped, and hair in sink. Also, at 350 bucks a night, id like to see a microwave and a suitcase holder in room. A large portion of our group found out on Saturday morning (of a thurs-sun stay) that the hotel had double booked them with wedding people and they were booted to a hotel several miles away via EMAIL! Our even was AT THE HOTEL! Now....about that wedding... Saturday night at 9 pm they started blasting music to the point i could see my curtains vibrating in the room 2 stories up! This went on until after midnight....i felt sso sorry for the bleary eyed pilots i talked to the next morning at 5 am who had to OPERATE AN AIRCRAFT! And expect nothing for your Marriott rewards membership here.... Marriott can do better....

They cancelled my reservation the day before I arrived because they over sold. I had to scramble at the last minute to find other accommodations. Very disappointing.

The Cincinnati Marriott at Rivercenter is a beautiful place with a friendly staff that is very helpful. The room was clean the entire hotel was very nice. The restaurant was delicious everything we had there was amazing. Our group was there for a Book event and everything was wonderful.

Very friendly staff. It was very busy with multiple parties and groups and a wedding reception all in the same weekend and they handled it very well

Clean room but toilet ran constantly and shower wouldn't drain

Comfortable beds.

Our overnight stay was fine. We chose this hotel because it was walking distance to the Great American Ball Park. Just across the walking bridge. To me price was high for just an overnight stay but where isn't it.

Balcony river view rooms are awesome. Great location and friendly staff.

Felt very unsafe at night. They had 3 weddings there the evening we stayed. Heard screaming in lobby before bed. Woken up at 3:30am with frantic banging on door to our room. Moved a dresser in front of door & luckily had mace with us. Called front desk. They said they would send someone up to check but never followed up. We had to call again to find out what happened & they said they didnt see anyone but lots of the guests from wedding were rowdy & did not seem concerned at all after we told them we didn’t feel safe. It seemed like they were used to that complaint. There is no security & anyone can walk in off street without being questioned. Next day we asked to speak to manager & he offered us a cup of coffee or a free breakfast - unbelievable!! That was the price of our safety. Our waitress had already given us a free breakfast before we even spoke to manager. Apparently guests get a breakfast voucher for a free breakfast & we didn’t get one so she was very nice to do that. The staff there was lovely But the manager Jackson Weber said “sorry” but did not offer to refund our room. We were up from 3:30am & scared for our lives. Will never ever stay there again. If you value safety, do not stay there. Its a free for all. No concern for their guests - just let the wedding parties get out of control to the detriment of their regular guests. Very surprised since its a Marriott. Do better Marriott. And hire managers with a spine who will protect their guests!!!!

Great place to stay staff were super friendly

.

Friendly staff

Came in for a girls weekend for a concert. Had a great stay. Loved the atmosphere. Friendly staff. Overal a great experience

Great hotel, excellent service and an amazing view of Paycor and Great American Ballpark. Perfect place to stay if you’re town for a game!