Hotel in Hangzhou
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This hotel features 2 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include a health club.
Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Shangri-La Hangzhou
Restaurant
Air conditioning
Non-smoking
Gym
TV
Bathroom
Coffee/tea maker
Bar
Balcony/Terrace
WiFi/Internet
Minibar
No pets allowed
Garden
Kettle
Laundry services
Bath or shower
Ironing facilities
Free toiletries
Towels
Safe
Desk
Hairdryer
Map of Hangzhou
Nearby attractions
Available Rooms
Ratings and reviews
8 / 10Excellent·Dec 2025
The corridors look a little rundown but the rooms are fine. We had a balcony on the front of the hotel. The breakfast is top-notch and the breakfast room has a view of West Lake. The hotel is relatively secluded but in a perfect location by West Lake. There are lots of pictures in the hallways of famous people who stayed at the hotel like Vladimir Putin and Nelson Mandela.
10 / 10Outstanding·Dec 2025
good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again
10 / 10Outstanding·Jun 2025
The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.
5 / 10·Apr 2026
Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel.
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Top rated by guests
8.4Excellent
(256 Ratings)
"good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will com..."
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