Excelsior Hotel Ernst am Dom

Top rated by guests

Suite (Excelsior) | Premium bedding, free minibar, in-room safe, individually decorated

Suite (Cathedral View) | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room | Premium bedding, free minibar, in-room safe, individually decorated

9.4Outstanding

(982 Ratings)

"Top!!"

Stefan

Don't miss out! Price and availability may change

9.4 / 10.0

Outstanding(982 Ratings)

Hotel in Cologne

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 2 restaurants, steps from Cologne Cathedral
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a sauna, valet parking, and coffee/tea in a common area.
Excelsior Hotel Ernst am Dom offers 133 accommodations with tablet computers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Excelsior Hotel Ernst am Dom

Restaurant

Non-smoking

Gym

Bathroom

Bar

Spa

Balcony/Terrace

WiFi/Internet

Laundry services

Sauna

Ironing facilities

Free toiletries

Towels

Desk

Hairdryer

Map of Cologne

Nearby attractions

House of the History of the Federal Republic of Germany

17 mi

Cologne Zoological Garden

1.5 mi

Available Rooms

$$$$

Top rated by guests

9.4Outstanding

(982 Ratings)

"Top!!"

Stefan

Don't miss out! Price and availability may change

$$$$

9.4 / 10.0

Outstanding(982 Ratings)

Hotel in Cologne

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cologne

Nearby attractions

House of the History of the Federal Republic of Germany

17 mi

Cologne Zoological Garden

1.5 mi

Available Rooms

About this hotel

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Non-smoking

Gym

Bathroom

Bar

Spa

Balcony/Terrace

WiFi/Internet

Laundry services

Sauna

Ironing facilities

Free toiletries

Towels

Desk

Hairdryer

Ratings and reviews

9.4 / 10.0

Outstanding(982 Ratings)

5.0 / 10.0

Great room. Great staff. Amazing breakfast!

1.0 / 10.0

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

5.0 / 10.0

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

5.0 / 10.0

Everything

10.0 / 10.0

Top!!

5.0 / 10.0

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

10.0 / 10.0

Incredible location … an amazing hotel with phenomenal service!!!

10.0 / 10.0

Excellent Hotel with very good location

10.0 / 10.0

Excellent hotel, it’s my second time I love it

5.0 / 10.0

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

5.0 / 10.0

Room and breakfast is great, so is the service overall

5.0 / 10.0

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.

5.0 / 10.0

Great location. Helpful staff.

5.0 / 10.0

The beds are super comfortable. Excellent location.

10.0 / 10.0

It was the perfect distance to the legendary Cologne Cathedral

10.0 / 10.0

All staff were superb. Welcoming, efficient and nothing too much trouble.

10.0 / 10.0

Gorgeous hotel. Staff was so friendly and accommodating, wish we could have stayed longer.

10.0 / 10.0

Very attentive staff

5.0 / 10.0

Lovely hotel and can’t beat the location. Will stay again and highly recommend.

10.0 / 10.0

Amazing hotel with view of the Cathedral. The staff was always so helpful and friendly. Many thanks

10.0 / 10.0

The staff are extremely helpful and corteous.

5.0 / 10.0

Amazing

10.0 / 10.0

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

8.0 / 10.0

Dated. Good service. Good location.

10.0 / 10.0

I say. This the best hotel in Cologne. Service, location and staff, all wonderful.

5.0 / 10.0

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

10.0 / 10.0

Had a great time - perfect for carnival fun

10.0 / 10.0

Location is very convenient and well kept and managed very professionally...All the Staff that I was encountered during my stay ( two separate days in one week) was very pleasant especially Ms Dilara Ekinci that I was greeted and checked out..she had a very helpful positive attitude. I will definitely will come back and recommended..

10.0 / 10.0

Beautiful hotel great position

8.0 / 10.0

Just average.

10.0 / 10.0

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

8.0 / 10.0

Nice stay. The hotel is very well located

10.0 / 10.0

Property is conveniently located and staff was very helpful and friendly.

10.0 / 10.0

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

5.0 / 10.0

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

10.0 / 10.0

Everything is First Class “plus”. Service & all staff are excellent.

10.0 / 10.0

Absolute first class service. Nothing is too much trouble, staff are truly professional.

10.0 / 10.0

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

5.0 / 10.0

Staying here was a pleasure. Beautiful surroundings, kind people, comfortable bedding and convenient location.

10.0 / 10.0

Just an excellent hotel in all respects.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Excelsior Hotel Ernst am Dom. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Excelsior Hotel Ernst am Dom pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Excelsior Hotel Ernst am Dom?

We found 16 amenities for this rental. This includes restaurant, non-smoking, gym, tv, and bathroom.

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8.1 / 10.0

Excellent(1,111 Ratings)

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2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · Balcony/Terrace

Looking to create some memories in Cologne? Look no further than our Hotel, Hotel TheGreen. Enjoy top-rated amenities including Free Parking, Pets allowed and Business facilities, and more.

Excelsior Hotel Ernst am Dom

Hotel in Cologne

Reasons to book

About this hotel

Amenities at Excelsior Hotel Ernst am Dom

Map of Cologne

Nearby attractions

Available Rooms

Hotel in Cologne

Reasons to book

Map of Cologne

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Excelsior Hotel Ernst am Dom pet friendly?

What amenities are available at Excelsior Hotel Ernst am Dom?

Explore similar stays in Cologne

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