Hotel 21

Hotel 21 Hotel in Koka
Restaurant
Hotel 21 Hotel in Koka
Hotel 21 Hotel in Koka
Food and beverages
Don't miss out! Price and availability may change
7.9 / 10
Good(466 Ratings)

Hotel in Koka

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Experience an abundance of unparalleled facilities and features at Hotel 21.

Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Kusatsu-shi becomes even more accessible through the taxi and car hire amenities provided at the hotel.

For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage. At the hotel, utilize the on-site laundromat and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.

During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For visitors wishing to smoke, designated smoking zones can be found.

At Hotel 21, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.

A few accommodations within Hotel 21 offer unique design elements such as a balcony or terrace.

Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.

In select rooms within the hotel, a refrigerator and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

At Hotel 21, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.

Conclude your holiday experience perfectly by visiting massage before you depart.


Amenities at Hotel 21

24-hour front desk
Business facilities
Restaurant
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Parking Available
Garden
Laundry services
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Koka


Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    7.9 / 10
    Good(466 Ratings)
    8.8 / 10Excellent·May 2026
    I specifically booked a non-smoking room because cigarette smoke is extremely unpleasant (without speaking about potential sanitary concerns). Upon arrival, I was given a smoking room instead. The smell was very strong and made the stay uncomfortable from the moment I entered the room. What made the situation worse is that I was not the only guest affected. A colleague of mine, who also booked a non-smoking room, was placed in the same situation. This suggests the issue was not an isolated mistake but a broader failure to honor reservations properly. What disappointed me most was the hotel’s response. They only said “We are sorry” and did not offer any meaningful solution, room change, or compensation for the inconvenience. When guests book a specific room type, especially something as important as non-smoking accommodation, the hotel should honor that reservation or at least make a proper effort to resolve the issue. I would not recommend this hotel to travelers who specifically require a non-smoking environment, even if booking website claims non-smoking rooms are available. Note: Agoda.com, the booking website I used, on their side showed some effort to resolve the situation (unsuccessfully) and offered a small financial compensation some days after my trip.
    8.8 / 10Excellent·Aug 2025
    宿泊前日にたまたまお部屋に空きがあり、滞在させて頂きました!丁寧な接客のほか、お部屋もダブルベッドにソファ付きと一人で泊まるにはあり余してしまう広さでした!また、朝食の時には遅い時間に設定したため、他のお客さんがおられず、ゆったりと時間を過ごすことができました!ありがとうございました!

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Hotel 21. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Hotel 21 pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Hotel 21?

    We found 17 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, concierge services, and free wifi/internet.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.