Charming Retreat in Montorsoli

We like the apartment, garden, location, peace and quet, view, bedroom, the whole domain and the owners. Everything was perfectly arranged by the owners.

For us the only thing we missed was a terras on the same level as the apartment.

I stayed here with my family and loved every minute of our stay. The location is hidden on the Florentine hills submerged in nature for a calm, peaceful retreat. Great for fur friends too. Our dog came with us. We hope to be back soon.

De tuin met zwembad en het uitzicht over Florence.

Ik had graag net iets meer interactie met de hosts gehad. Ze waren heel vriendelijk en behulpzaam als ik iets vroeg en als er iets beter kon, dan was het af en toe een praatje maken met hen.

The apartment was nice and clean. Only 20 minutes drive from Florence, surrounded by nature.

After booking, the managing company bellvila reached out to me requesting an extra 80 euro over the booking.com price as a cleaning fee (to be paid on their website). I reached out to booking support and they made them cancel the extra charge but it really left a bad impression. When I see a price in booking.com, that is what I am expecting to pay. Other than this, less important complaints include the fact that the AC was not working properly and so it could not drop the room temperature below 29C even after working the whole night. The road to get there is narrow and it includes a dirt part which is not suitable for very low cars. Finally, I asked on booking chat for the wifi password and they never answered. If it wasn't for the whole cleaning fee situation, I would give the property a better rating as it was honestly a nice place.