Nieli-1 SP apartments

Гледката е уникална, тихо и спокойно място.

Намира се в края на градчето на стръмно изкачване. Далеч е от плажа и всякакви заведения. Реално се намирате в Руски анклав, никой не говори български, включително жената която ви настанява. (Тук искам да й Благодаря за съдействието което ни оказа, когато друг гост запуши колата ни)Има басейн, но няма шезлонги. Нямаше кабелна телевизия, както и wi - fi мрежа (или по точно има, но никой не е намерил за нужно да остави името и паролата)

The apartment is in a good location, not very close to the beach, but this was not a problem for us. It is close to restaurants and supermarkets. It is the second time we booked this apartment and we really enjoyed that it has all the necessary stuff you may need. It was very clean, and the host is very friendly. The view is wonderful. We will come back for sure

the view

wasn't very clean

The apartment itself is lovely. Gorgeous view of the sea, with 2 balconies that allow you to enjoy the views any time of day. Well appointed and tastefully decorated. The kitchen was equipped with everything needed to cook home meals.

The property is not adequately managed, and although it’s a beautiful place, the issues we had with the host put a damp on the whole experience unfortunately. I would not book this place again, I would rather be somewhere with friendly and accommodating hosts/employees. The first problem was at check-in. We were stuck in traffic and late for check-in, arriving around 8:30 PM. Turns out the hosts are not flexible at all when it comes to check-in times, and you cannot check in after 7 PM (the host will not leave the key for you, not with a neighbour or a bar/restaurant, no lock box - absolutely incredible). To be fair to them, it’s actually stated in the policy, so be sure to read it carefully (it states the hours for check-in, but no special caution to not be late etc). In any case, we had to find another accommodation for the first night, and checked in the following morning (losing money on this). What a shocking lack of hospitality and flexibility. Another time we had an issue with the downstairs key, and we received no help and no follow-up from the host. Eventually the issue resolved itself (or maybe the host fixed it - but did not communicate with us). I called them back to say the issue is fixed, and the host said “I know”. It would have been nice if they had also told us ;) Poor communication at check-out - the policy stated check-out at 12 PM, and the host tried to enter the apartment with their own key (no knock at the door) around 10 AM, without any prior notice or discussion. Poor attention to detail - only one toilet roll in the bathroom, no salt/pepper/oil in the kitchen, the soap in the bathroom was only half full. It’s a shame for all these problems, as the place itself is lovely, and is great value for money considering the location and views. Unfortunately, the inadequate property management ruined our stay.