Hotel Mead Resorts & Conventions Center

Breakfast was good. It was nice having a restaurant and a bar on the premises.

I booked a family suite with 2 queen beds for myself, my adult son, and my teenage grandson. When we went to our room, it only had a king size bed for the 3 of us. Went back to the front desk, and showed them my confirmation for 2 queen beds. They thought they fixed the problem, and assigned us a different room that did have 2 queen beds but was not a family suite with the added living room area that I paid extra, and was on a floor where they were doing remodeling and there was construction materials in the hall. Went back to the front desk for the 3rd time and with the manager's help assigned us to a room that we originally paid for, but when we got to the room, somebody was already checked into it. How do you not know if someone is checked into a room?! So we went back to the 1st room they assigned, because the couch was a pull out sleeper, and they brought a cot to our room for my grandson. So we did sort it out, and they did give us a free drink ticket at the bar. We had to plug in the TV, microwave, and fridge. The fridge smelled sour. 2 of the lamps were not plugged in. 3 out of the 4 lightbulbs in the bathroom were burnt out. We had to ask for sheets for the sleeper bed. These are not things guests should have to do.

I like the sauna room it actually got hot and will make you sweat. I like that the staff was really helpfully. The first room I was in was really hot and they upgraded me a different room and it was so much cooler and still enough room to have people. They even brought us a extra bed. The pool was really nice and big enough for everyone to swim in and it was fun to just relax and watch your kids play. I wished it was more cameras though to feel safer cause this world is getting more dangerous and you never know what can happen. Even breakfast tasted cool some pros and cons but mostly good and good service. I wished i had some cash on me at the time to leave a tip in the tip jar. But if I can make it back this weekend I will leave a $20 tip. And drinks and desserts was good at the Whitney restaurant and the staff in their was nice.

The hot tub didn't seem clean but I understand alot of people gets in and out of it. There wasn't alot of cameras to feel safer but I didn't feel unsafe but you never know what can happen.

The location is great for where we need to be.

Rooms were still in winter mode and 75. Got charged extra for unknown reason Rate was cheaper the day we checked in but couldn't change Pool was not open thr Friday we arrived The attendant didnt seem to be fully truthful about questions We didnt have adjoining rooms as requested

Staff was very nice, they allowed us to check in early so we could get to christmas eve church. Due to the holiday we were not at the hotel very much.

We got into our room and it was freezing, the heat was turned off. The jacuzzi tub in our room was nice but the jets didnt turn on. Looks like they have been trying to do some updates. There was painters tape around the 3rd floor elevator doors.