Clovelly House Relaxed Family Coastal Home

I liked that there was also a bbq and 3 floors and the rooms were so nice . It was amazing.

Nothing

The house was nice, everything was at hand that we needed.

Unfortunately none of our group would stay here again. This accommodation is described as luxurious but it’s not, it’s nice but not luxurious. We had an issue with the heating, the ground floor (kitchen, dining room and lounge) was always really cold, when we emailed to raise this issue we were told the following; ‘Unfortunately, the property sits above the historic tunnels and there is a 30 foot drop underneath it’s hard to insulate, and with it being an older property it may be more difficult to heat up compared to a newer built house. But he’s taken on your feedback and says he’s considering putting in a larger fire’. The ground floor was unbearably cold throughout our stay. Also, the top floor en-suite shower leaks, this is not a small leak as it left a huge puddle on the floor. This was all depending if you used the hand held shower head or the ceiling fixed shower head. The hand held one did not stay in position either, it just slid down pole to the bottom. There is chipped mugs and cracked glasses, all those reasons are why we all agreed it is not a luxury house. There was conflicting information regarding check out time, email advised 10am and welcome pack advised 11am. 11am suited us better so we went with the information in the welcome pack. The cleaners arrived approx 10:15am and asked when we were leaving, when we told them 11am they became argumentative with us right up to the point we showed them the information in the welcome pack. They then left. The cleaners clearly had an issue with this but surely it should have been taken up with the owners and never with the customer. 10am check-out does seem rather early considering check-in is 4pm. There is no instructions to use kitchen appliances ie oven and microwave. We eventually gave up on the microwave!

Lovely modern and spacious accommodation, the hosts were very friendly and happy to be contacted with questions. Central location. Was very happy

The only thing that we would change would be the addition of a chain or ability to double lock the front door as we had a 3 year old who could reach the latch. we ended up sharing a room with him as we feared a night time escape attempt!

The spaciousness of the house and the locality to restaurants and bars are excellent. Also the close proximity to the river Tweed. Berwick has nice walks a plenty a shops with something for everyone.

Beautiful house, nice hamper left by the host. We had a power cut on the Sunday night and it was fixed in under 20mins.

There was no spare toilet rolls and only 1 extra black bag. We had to go and buy more. The bins had not been emptied from the previous stay. We were warned that they were rats so because we didn’t have anywhere to put the bins we had to keep them in the house. There is a fire pit but we had to buy logs to burn, which was fine but I wish it had been previously mentioned. Beds were listed as king size but they were doubles.

Fab location and very helpful host