Evergreen Plaza Hotel - Tainan

The staff was super respectful and kind at all times, and they were very helpful. The room was also very clean and nice. Lastly, the amenities were great (nice soaps in the shower).

The bed was a bit firm and it would have been nice to have an extra quilt in the room. The water pressure was adiquite but could have been adjustable to be stronger.

SPA

Stayed here many times. Friendly staff. Good location. Good breakfast choices for vegetarians

Extensive range of local, Japanese and western selections in breakfast. Outstanding bread section that even had sourdough! Very attentive restaurant staff. Free minibar and snacks in rooms.

Bookings were messed up between guest rooms. My complimentary upgrade was given to our friend instead. They downgraded my family quadruple room booking to a family twin. Getting NO solution after talking to staff was very disappointing! They should have given both customers complimentary upgrades for the hiccup. The hotel also mishandled my friend's credit card guarantee procedure prior to arrival which created unnecessary security concerns and stress. There was minimal furniture in our family twin room which only provided a small desk and one chair. Inadequate storage and table top space for a 5 nights stay! The hotel lobby was scattered with retail snacks, wines and souvenir merchandise while only a few couches were provided in the waiting area. The place became very packed especially when unseated guests had luggage with them. The hotel also held weddings and functions which brought in more outside guests waiting around. Chaotic!