Porter Boutique Hotel & Lifestyle

Great facilities, beautiful pool and great outdoor bathroom. Big room and very clean.

Difficult to access, value for money was a bit high for Indonesia.

Everything

Nothing

Everything. Chill, clean, lush.

The neighbouring construction was hellish loud- but this is not something that the Porter is responsible for

The staff were lovely

There’s a few things which warrant the poor rating and I believe one should know before booking to stay here. Firstly, although this is advertised as a ‘surf and yoga retreat’ there is no surfing close by and there are only 2 yoga class options a day (9am and 5pm) which are far from ideal times when you’re only visiting for a few days and would like to make the most of your visit. Secondly, the state surrounding the hotel at the moment is a construction site. Having travelled so far and chosen this hotel for the relaxing vibe it described, it was more than disappointing to get there and only hear the noise of construction. We did a yoga class at both time options and the tutors had to raise their voices to be heard over the noise. Whilst I’m aware the hotel itself cannot control this, a heads up would have been appreciated for us to have the option to reconsider. With regards to the “spa packages” which I booked ahead of our visit as something to look forward to - one main detail that was omitted from all marketing is that there is actually no spa at all and there is only 1 therapist on site. When we arrived, I was told that the massage for 2 that I had booked online and that was accepted, would have to be done individually, one after the other. To add insult to injury, when it was time for our massage and we were wondering where to find the spa, we saw the therapist heading to our room with a massage chair. This was never mentioned and was the most bizarre thing I’ve ever experienced. Not only did we have to wait for eachother, but for that hour, we weren’t even able to enter our room and had to hang around elsewhere. With regards to insects, having mosquitoes enter the room is inevitable when the bathroom is an outdoor one. When I asked for aerosol insect repellent to be sprayed, I was handed body mosquito repellent and told that’s all they had. Again, this was incredibly bizarre and disappointing to hear from such an expensive hotel.