Hotel Best Punta Dorada

We had an amazing stay at this hotel and couldn’t fault the experience. From the moment we arrived the staff welcomed us with open arms. Everyone was incredibly friendly, polite and always happy to help (especially Cristian and Erika) The hotel was clean with spacious bedrooms that were kept spotless throughout our stay. The pool area was fantastic. It was large and very clean, with day beds available at reception, which were perfect for relaxing. The lifeguard (Rodger) was especially kind, friendly and attentive making the pool area feel safe. The reception desk being open 24hours was also a huge bonus and the staff were always kind and polite. In the evenings there was a great variety of entertainment available so there was always something to enjoy. The choice of drinks was great with a great choice of food throughout our stay. The staff especially Niorge was helpful and welcoming in the dining room. The location was perfect for us. It’s a lovely, quiet, beachfront hotel with exceptional views. It’s only around a five minute walk to a local shop and approximately a ten minute walk to restaurants/bars. The taxi journey into Salou was around fifteen minutes, making it easy to explore the area while still being able to enjoy the peace and quiet of the hotel. You also have the option of getting the bus to numerous places ( Barcelona/Valencia) which is located at the top of the road. Overall the hotel really does have everything you need for an amazing stay. The beautiful location, fantastic views, cleanliness, excellent facilities and generally lovely staff made our holiday so enjoyable.

The only negative would be the availability of the day beds as these are limited to guests who have junior suits. I recommend that if they are not needed they are available for other guests.

We had a wonderful peaceful 4 nights stay at the Hotel. The staff were amazing and always so helpful. We enjoyed the pool area and the nightly entertainment. The rooms are really spacious with 2 double beds and great balcony views. A/C very good. A really nice quiet location and frequent bus services very close by.

Food choice, although the food was nice we struggled with the range of choices each day as we found it very repetitive.

Very friendly personel, and generous about small things. I was tired and made many mistakes, but they did not make it a problem, that one beach towel was forgotten at the pool and lost (I did not have to pay the penalty), and also the fact that I needed to come to the same dinner twice, because one child was late. Excellent food (we had breakfast and dinner). Beautiful nature, small remote beaches surrounded by red rocks, a pine forrest to the north, mediterranean village to the east, birds singing, little lizards on the rocks, beautiful window view.

Terrible terrible NOISE at night !!! I chose this hotel believing it would be a quiet place (some reviews said so). Unfortunately, since cca 9:30 till 11:00, there was a noisy oldies disco, with sound apparatus outdoor at the pool, under our windows. Why couldn't the disco be confined to the bar only ?!! On some nights, there was almost nobody at the pool, but the DJs still transmitted this noise outdoors. The noise was intense even with the closed balcony door. We had to turn on air condition on balmy nights, not because we needed cooling, but just to have some "white noise" to filter out the disco music. I still needed earplugs even after all these precautions, but my children do not tolerate earplugs and could not sleep well. I came to complain at the reception, but talking with the reception lady was basically impossible due to the noise. Also, some new quests just arrived, and she needed to SHOUT instructions at them. I also went to complain directly to the bar but was not successful. (But at this point, I was also very angry and not on my best behaviour. The inability to speak in the noise did not help.) Smaller issues: The two queen beds do not offer comfortably enough space for 4 people. The Mediterranean habit of one sheet plus one blanket per two people is also not comfortable. (However, we eventually had enough blankets, because we booked an extra room for unrelated reasons.) My 11 year old daughter was embarassed to have fun at the pool, because nobody else was swimming in it and people were very quiet. We went to the pool of the neighbor hotel Best Negresco, which looked more like a place for kids. The hotel is technically at the sea front, but the nearest beach is not for swimming, it is just "panoramatic". The beaches nearby had to be accessed by climbing down steep stairs or rocks, which is romantic and "rugged" for young people like me and my kids, but dangerous for my elderly mother.

Pool , bar and drinks, great staff

Food was always cold only 2 snacks available both terrible, had to pay for chips with snacks