Casa Cleo by Viadora
Top rated by guests





9.4Outstanding
(102 Ratings)
"The rooms are perfectly decorated and very comfortable. This is a boutique hotel with every room being different and special. Great bathroom; kitchen is well equipped. Everything is tasteful. The serv..."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
1.5 miles from Chapultepec Castle in Mexico City, Casa Cleo by Viadora features accommodations with access to a fitness room.
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Gym
Balcony/Terrace
WiFi/Internet
Family friendly
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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Top rated by guests
9.4Outstanding
(102 Ratings)
"The rooms are perfectly decorated and very comfortable. This is a boutique hotel with every room being different and special. Great bathroom; kitchen is well equipped. Everything is tasteful. The serv..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The rooms are perfectly decorated and very comfortable. This is a boutique hotel with every room being different and special. Great bathroom; kitchen is well equipped. Everything is tasteful. The service is outstanding. We got great recommendations. Located in Condesa. Easy access to key places. Excellent WiFi; the room had a beautiful terrace.
9.0 / 10.0
The location was great, on a quiet street with lots of restaurants within walking distance. Short Uber from all the attractions and other restaurants in Roma Norte.
The first morning we went up to get breakfast and the coffee was empty and all the breakfast items had been eaten. We went down to the reception and they said they would fill the coffee and make sure there were enough items for the next morning. They brought some fruit to our room which was very nice.
10.0 / 10.0
Fabulous decor. Extremely comfortable beds.
Very helpful and attentive staff.
Great location in leafy suburb of Condessa.
Perhaps the serve yourself breakfast could be improved?
3.0 / 10.0
Beautiful hotel, spacious rooms, comfortable beds.
The service was absolutely terrrible.
Once night rain was pouring into our room and they had no idea what to do about it. They have yet to refund our money. I've had to file a formal complaint with Booking.com and my credit card.
The location was so-so.
The breakfast also left a lot to be desired.
10.0 / 10.0
Host and Alfredo(security guy) helped us when we arrived, they explained how to get around places to eat. Alfredo explained the history of the place, my kids were amazed with facilities. It is quiet place, good place for family to stay. We arrived late, we felt safe, we went for walk late.
None
9.0 / 10.0
The accommodations, location and staff were all wonderful. We were extremely happy with our stay and would definitely stay at Casa Cleo again.
10.0 / 10.0
Casa Cleo is in a beautiful building with gorgeous details at the lobby level. The rooms were stylishly decorated and spotless. The beds were super comfortable. The staff (Daniel, Mariana, a young man at the front desk whose name we regrettably forgot , and Carlos, Alfredo were all very friendly and helpful; a special thanks to Daniel who made sure we had all we needed for an excellent stay).
The complimentary breakfast was good and healthy.
The location was convenient, within walking distance to a lot of restaurants and stores in Condesa.
9.0 / 10.0
Just they didn't have ice although they had a bar in the room. We had to get our own at a convenience store.
10.0 / 10.0
great location and service
10.0 / 10.0
Everyone was helpful, very nice, great people
10.0 / 10.0
This is a beautiful and charming hotel! The room was so clean and amenities were great (including Bose speakers for the room). The whole hotel smelled so good we went to buy the scent for ourselves haha. However the best part was the incredible security staff. They were there around the clock, helping us with our luggage, personally opening the gates whenever we left the hotel, and even ensuring our safety when helping us grab our food delivery orders. I can’t say enough good things about how great the staff was!
Nothing I didn’t like! Breakfast didn’t have too many options but I didn’t mind that too much.
10.0 / 10.0
They have someone there at the property 24/7 and they greet you and give you the key and check you in.
There’s really nothing that we didn’t like. The property is beautiful and very clean. It was a great stay and plan to visit again in the future!
10.0 / 10.0
The location was great! The room and property were always clean. I loved it! I will definitely stay here again.
There’s nothing negative to say about this place! I absolutely loved the room and location!
9.0 / 10.0
apartment is beautiful, ample and comfortable
Only things that were not ideal for me were engine noise at night from nearby a partner, and the fact that there was no coffee and breakfast, but overall I loved the house and it’s location.
10.0 / 10.0
They provided a simple, fresh and healthy breakfast each morning except Sunday.
Casa Cleo is a charming upscale hotel charging an upscale price. While priding themselves on their excellent service, you would think that they could provide a complimentary bottle of water to each guest each day of their stay.
10.0 / 10.0
beautiful design and building. good location, nice staff, very clean rooms
only downside was breakfast.
10.0 / 10.0
from the initial welcome from the night concierge the hotel gave a feeling of calmness in a hectic city- the decor was beautiful and the hotel smelt divine!
maybe a larger selection of pastries at breakfast . no need to do hot food but a larger selection of cold e. g. croissants, cold meats, cheeses
10.0 / 10.0
Apartment was perfect, very modern, stylish and clean. Out host (Daniel), super nice and helped us out with reservations. The outdoor workout area was ideal for morning weights and stretching (to the sound of birds chirping). Breakfast was limited (pastries, fruit, yoghurt), but we also really enjoyed breakfast at some of the nearby cafes. Location was ideal, tucked away on a quiet street and very secure.
10.0 / 10.0
The location was fine - a little chilly because it was outside but we wore jackets.
The food and coffee. The yogurt and fruit were fine but the "fresh made pastries" were a disappointment on 2 out of 3 days. The coffee was luke warm and the strength was weak.
9.0 / 10.0
Sometimes the music in the lobby was a little loud.
9.0 / 10.0
location, design, staff and spacesness
breakfast was called complimentary but I am sure it was part of the price, very good quality but minimal and absence of staff
10.0 / 10.0
It was lovely to have a some breakfast on the terrace. The yogurt and fruit were very good and the sourdough bread was delicious. We really enjoyed sitting on the terrace. Very relaxing.
Everything was perfect. No dislikes.
10.0 / 10.0
Everything is brand new. The apartments are beautifully designed, well equipped and spacious. The location is great, in a charming corner of Condesa with lots of restaurants nearby. Yet the street is very peaceful. We only ever heard the sound of birds. It is nice that they include a light buffet breakfast served outside. Staff all very helpful. A great find!!
9.0 / 10.0
Breakfast could improve!
If you go at 9:15 am, bread is gone, sometimes
yoghurt not available.
Coffee is good and fruit cup.
Otherwise, love Casa Cleo!
Breakfast could improve!
Runs out of supply!
Would be nice to have more bottled water
as we need to brush our teeth with it.
8.0 / 10.0
Great location in La Condesa. Gorgeous architectural design - we were blown away by the attention to detail. Extremely helpful and professional staff. And to top it all off, there is a heavenly clean scent that welcomes you home as you enter through the front courtyard.
The few items at the breakfast bar were wonderful, but there were not enough choices to really qualify as a continental breakfast. I’d say it was more of a coffee bar (coffee and a few pastry items).
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Casa Cleo by Viadora. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Casa Cleo by Viadora pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Cleo by Viadora?
We found 13 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and gym.
