Hey Lou Hotel Karlsruhe Messe
Top rated by guests





8.3Excellent
(2,229 Ratings)
"Easy check-in system , Excellent staff on site if your having trouble with the system."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Located in Karlsruhe and with Karlsruhe Convention Center reachable within 2.8 miles, Hey Lou Hotel Karlsruhe Messe provides express check-in and check-out, allergy-free rooms, a shared lounge, free WiFi throughout the property and a bar.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Family friendly
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(2,229 Ratings)
"Easy check-in system , Excellent staff on site if your having trouble with the system."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
This hotel is simply NOT trustworthy. This is the second time in a row I've found a closed door. I politely informed them I'd arrive after midnight, and that wouldn't be a problem... but it wasn't! I didn't get any information on how to get into the hotel, so I literally found myself standing in front of a closed door. So I was allowed to drive on and sleep in my car, arriving at my client's house the next day unwashed. THIS IS IMPOSSIBLE!
I sent numerous emails to the hotel and received no response. I even asked to see the camera images of me standing at the door, but no way, that was too much trouble for this hotel. Never again! Booking.com is also completely disregarding this, so just don't book this place!
everything
9.0 / 10.0
Good location and very friendly staff. Bed for comfortable and room clean
4.0 / 10.0
Staff was friendly and helpful, room was spacious, nice bathroom
Parking not included in room price - extra €9! Room was described as soundproof but all noise from floor above and below was coming through. Not working ventilation even set up 18 deg I had to open the window because there was 23 deg inside at night. No shower gel or soap in bathroom. Broken all coffee machines in breakfast section only coffee machine behind the bar was in use with a long queue.
10.0 / 10.0
Easy check-in system , Excellent staff on site if your having trouble with the system.
N/A
10.0 / 10.0
Everything
10.0 / 10.0
Excelent. The room was a little small but luxorious
8.0 / 10.0
Location isn’t very inspiring but the room and the bed was good and the staff was friendly and the breakfast was nice
8.0 / 10.0
Spacious rooms, comfy beds, good location of the hotel. Flexible reservation terms (no pre-payment needed). Great accommodation option for travellers.
A bit complicated check-in processes. I booked 3 rooms and couldn't collect them altogether at once and pay for them. We had to split the reservation between me and my family and pay for each room separately.
9.0 / 10.0
It was a really nice hotel. Plus points:
- good shower
- comfortable bed
- nice and clean rooms
- decent breakfast
- plenty of free parking space incl. charging for electric cars
Only minus was that the airco didn’t seem to work and the pillow was too soft.
10.0 / 10.0
Perfect location near Rhein, the room was really clean and modern.
8.0 / 10.0
Comparing to other hotels, which are super ugly and super expensive this hotel is a diamond. It looks new, clean, simple. It's a decent hotel! We were searching for a more countryside like place, but couldn't find one, so this one was OK for us (but didn't meet the needs of being away from the city and enjoying the nature ;)).
9.0 / 10.0
This is a modern clean hotel and the staff are friendly and helpful
It is on the edge of town, but it is a relatively small village.
8.0 / 10.0
Facilities were very good and excellent value for money.
We would have appreciated to be able to speak English to the staff for the check-in.
8.0 / 10.0
Soundproof, clean and close to the Messe, self check in/check out process was easy and unexpected to have.
No wardrobe, kettle or water
10.0 / 10.0
Cleanliness
9.0 / 10.0
Perfect for a short stay (we were heading back home), added this to my favourites due to the good location. Breakfast is very good too. Everything looks/feels new and fresh.
Check in took a bit long due to slow IT system and the poor receptionist also had to do the bar at the same time, just a small thing nothing to worry about though.
9.0 / 10.0
Messe is on walking distance.
9.0 / 10.0
breakfast great - staff very helpfull - location nearby the exhibition hall
7.0 / 10.0
The staff were amazing, very accommodating to try and help us.
There were a couple of events going on in the area which meant the only ‘local’ restaurant (400m away) was fully booked both nights (book ahead if you want a reservation). The local pizza place wanted 30 EUR to deliver which was more than the cost of the pizza..! The city centre is only a 25 min tram journey, however we weren’t feeling like going into town so unfortunately had to opt for a supermarket meal of ham and cheese sandwiches both nights. Perhaps it would be good if the hotel could do a delivery deal with the pizza place as there is no restaurant at the hotel?
Suggestion; it would be good if there was an English movie channel available on the TV. I don’t travel to watch TV, but as the hotel doesn’t have any other entertainment in or around it, when we did have the TV on, there were only news channels in English.
4.0 / 10.0
nice rooms. good for an overnight stay
no complimentary water, no fridge, no coffee machine, no free parking, no food, closed restaurants and no breakfast. for this money it was very expensive
9.0 / 10.0
Great hotel for a stop over during a long drive
Kettle in a room would be nice
9.0 / 10.0
It's a walking distance from conference halls, that's the reason we took it. Comfortable. Big and nice lobby.
It's far from everything else other than the conference halls, so I don't advise staying in other than this reason.
No closets at all.
No fridge.
No case.
9.0 / 10.0
The people there are very helpful, very clean, parking right in front of the hotel, very comfortable bed, quiet area, spacious room
The SmatTV could not be connected to the laptop and, not being a German speaker, the TV in the room did not help me.
The water from the shower did not drain completly in the right direction and got into the bathroom on the floor.
6.0 / 10.0
The staff was always available. Room was clean. Location was easily accessible via tram/car. There was a Rewe opposite to the hotel, which was really nice.
It would be good if the hotel provides at least a bottle of water as complimentary. Also, it would be good if they keep some plates and glasses i the room. Also, the tea bags/ coffee powder/kettle were missing. Telephone was missing. We had to go to reception to talk with the staff.
1.0 / 10.0
Friendly staff
The room was cold. 19 degrees. We came to the exhibition with a small kitten. It was a refrigerator that heated the room to 21 degrees overnight. and it's also cold. There was no glass in the room to drink water, there was nothing in the shower except shampoos under the ceiling.
And only 3 hangers. Nowhere to hang clothes. nowhere to put the suitcase. It's like a hotel overnight. This is 1 star. Also, the room was poorly cleaned and my kitten collected all the dust and crumbs under the sink and under the table. Breakfast for 14 euros was modest. there was nothing to eat. Constantly running out of omelet and meat. the waiters couldn't bring it. There was also no fruit they had eaten in the morning. and who came at 8 am found nothing. The price of the hotel does not correspond to its stars and standard. It's like sleeping in a garage outside. Parking problem. she just doesn't exist. To park the car you need to walk 1 km. Therefore, I do not understand the good reviews about this hotel.
9.0 / 10.0
New, clean and safe, supermarket right next door
Breakfast area was crowded so we got coffee across the street at the supermarket
10.0 / 10.0
we had a “family room” - it is actually 2 rooms and small space between them. so we got 2 bathrooms as well :-) Good breakfast. overall value for money!
10.0 / 10.0
Breakfast like in a 4 star hotel for a price of a 3 star hotel. Big choice. Machine for pancakes makes the kids happy.
The room was clean and comfortable. Staff very nice.
Everything for perfect. Excellent value for money.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hey Lou Hotel Karlsruhe Messe. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hey Lou Hotel Karlsruhe Messe pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hey Lou Hotel Karlsruhe Messe?
We found 20 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
