Terrestre, a Member of Design Hotels

Top rated by guests
Day, View (from property/room), Balcony/Terrace, Swimming pool
Terrestre, a Member of Design Hotels Hotel in State of Oaxaca
Property building
Breakfast
Restaurant/places to eat
review stars
8.2Excellent
(256 Ratings)
"Espectacular !"
Verified guest
Don't miss out! Price and availability may change
8.2 / 10.0
Excellent(256 Ratings)

Hotel in State of Oaxaca

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Terrestre, a Member of Design Hotels features an outdoor swimming pool, garden, a private beach area and terrace in Puerto Escondido. This 5-star hotel offers room service and a 24-hour front desk.

Amenities at Terrestre, a Member of Design Hotels

Concierge services

Map of State of Oaxaca


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

    $$$$
    booking logo

    Ratings and reviews

    8.2 / 10.0
    Excellent(256 Ratings)
    100% verified reviews
    7.0 / 10.0
    Beautiful location, nice getaway. Open air room concept is nice but too loud.
    Facilities were nice, beach access was convenient, food was ok.
    The open room concept is frankly too loud. 1st night was a party right next door with screaming people until 2am. Second night was an event on the other side of the highway but we could hear it perfectly. Luckily the temperature went down on the second night, otherwise it is too hot. We requested a fan via whatsapp in the morning but it never arrived.
    4.0 / 10.0
    To conclude, the safety concerns took away from and peaceful experience we might otherwise have had and if we had known
    1. The food was good, especially the breakfast and lunch (see comment below regarding dinner). 2. Staff friendly and dealt with requests via WhatsApp efficiently. 3. Room interiors nice but see comment below re safety concerns. 4. Massage very good.
    1. First, the hotel is impossible to find. From the main road, you are presented with a fork and it isn’t clear which one to go down. Down that small road, it is not even clear once you arrive at the hotel. 2. My wife and I did not feel safe in the property. The shower backs on to an exposed and open wall, which sits next to a path. It would be very easy for someone to jump through in the middle of the night and into the room, or during the day to steal belongings 3. It is a solar powered hotel which means there is limited lighting around the room and the premises generally. You will walk to dinner in pitch black through unlit sandy paths. Also, this means the shower is cold in the morning. 4. The half board dinner menu is a set menu with one meat/fish option and another vegetarian. We were only told on the last night after asking that we could order (any pay additionally for) eating from the lunch menu. 5. The room’s pool was dirty on arrival. It was only after messaging on Day 3 that someone came and cleaned it. 6. Amenities such as shower gel and towels were not replaced. 7. The ‘spa’ consists of one room and on our arrival on Saturday we were originally told there was no massage appointments available until Thursday. On compliant, this was rectified.
    5.0 / 10.0
    Architecturally spectacular and serene, but service, food, and day-to-day operations fall short of what you’d expect fro
    Stunning architecture and thoughtful design, with a strong concept and philosophy behind the hotel. Very peaceful atmosphere with beautiful views. The pool is gorgeous, and the breakfast was generous.
    1. Service / operations (not 5-star level): The welcome felt impersonal and overly administrative. There was no real introduction to the property (its story, the architect, or the sustainability/renewable-energy angle), which is a missed opportunity given the concept. Communication and logistics were unreliable: reception stopped responding regarding airport transport; when we arrived, no driver was there and we waited about an hour in the sun with little clarity. A similar issue happened at checkout: our taxi arrived ~40 minutes late and the response from reception was not proactive and lacked apology/ownership. The staff seemed confused most of the times and seemed like had no experience in hospitality. 2. Food: The dinner experience did not match the positioning/price point. Desserts were very basic and, overall, flavors and execution were underwhelming—especially in the evening. 3. Spa: Beautiful space, but the hammam was not working. 4. Room practicality / comfort: While visually beautiful, the room setup is not very functional. The main fan was not strong enough and the backup fan was very noisy. There were many mosquitoes; the hotel could improve this with better screening/sealing between the outdoor shower and the room and/or a mosquito net. 5. Amenities: Not enough towels in the room—two towels for two guests is insufficient. 6. Cleanliness: The sink area appeared not properly cleaned (signs of moisture/mildew).
    10.0 / 10.0
    for design lovers.
    Espectacular !
    10.0 / 10.0
    Can’t wait to come back. I dream of terrestre now.
    I loved the architecture and the sense of intent placed on every detail of the property. The staff were kind, helpful and memorable. The food was delicious, fresh and imaginative. The hamman was relaxing and the refreshments provided were a testament to the attention to detail thought our stay. I can’t wait to come back.
    9.0 / 10.0
    Beautiful, remote hotel with incredible design. Needs some work on little details to be more luxurious however
    Remote, beautiful hotel with amazing design. Very quiet and peaceful . If driving, don’t trust google maps!
    Check in process wasn’t what was expected of a luxury hotel. Food really needs some improvement also
    5.0 / 10.0
    Decent stay for a rustic wellness experience. Definitely not close to 5 star.
    Unique design, rustic wellness setting. Great to totally decompress.
    Very hit and miss service. No air con and intense amount of mosquitoes is a huge issue. Not even repellent helps this. Uncomfortable sleeping conditions due to heat and bugs. Facilities and services advertised are not an acceptable standard in reality. Examples include… 1) Reiki was advertised. I requested to book and the enquiry was essentially ignored and I was passed around multiple staff members who did not follow through. 2) Massage and head massage were not as described. Expensive for what was just a rub. Clearly not a qualified therapist as there was zero technique. Not what I would expect from a 5 star hotel. 3) Dinner menu extremely limited. Lunch selection limited but much better and could do with being available in the evening too. Only two choices of starter and main at dinner. 4) Check in service poor. Member of staff did not speak English and therefor could not explain the concept of the hotel. 5) Room service menu was not translated correctly resulting in incorrect items arriving. Plates were not picked up from room unless prompted and were left overnight.
    4.0 / 10.0
    Great for the gram but underwhelming.
    Very instgramable and beautiful views.
    The property is about 45 minutes to an hour outside of town. Water is extremely limited—there are only small pitchers in the rooms and a few around the grounds, which is far from adequate given the heat. To get an actual bottle of water, you either have to spend $10 USD on-site or bike 10 minutes off the property. Bugs are expected in this environment, but the hotel does not sell bug spray and the small complimentary bottle is ineffective. There are no mosquito nets around the beds, and we woke up with blood spots on the sheets from bites. The beach has very large, rough waves. While the hotel’s brochure shows surfing, that is not actually possible on this part of the property. Overall, the marketing is highly misleading. The resort positions itself as a luxury eco–property, but many elements are run down, the staff needs more hospitality training, food options are limited and extremely overpriced, and the missing basics take away from the experience. A clear example: we booked the Hammam, and when we arrived, the water was dirty, towels from the previous guests were still there, we were missing our own towels, there was no water provided, and wax from melted candles was stuck to the branches. All of these details added up. In short, it’s very Instagram-friendly, but ultimately underwhelming and lacking in the essentials that would justify the price or the “luxury” label.

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Terrestre, a Member of Design Hotels. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Terrestre, a Member of Design Hotels pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Terrestre, a Member of Design Hotels?

    We found 1 amenities for this rental. This includes , and concierge services.


    Explore similar stays in State of Oaxaca

    Explore all rentals in State of Oaxaca