Schmitten & cityXpress Apartment 1 and 2

I hadn't received details about the key pick up but the host picked up his phone as soon as I called him. Excellent service!

The second bedroom had 2 small beds- more suited for children that 2 adults but manageable.

We had an amazing stay at this apartment in Zell am See! The location couldn’t be better. Just a short distance from the ski lifts, making it incredibly easy to get on the slopes every morning. The area is quiet, yet close enough to shops, restaurants, and everything you need for an enjoyable ski holiday. The apartment itself was cozy, and well-equipped. The living area was warm and welcoming, and the kitchen had everything necessary for cooking after a long day of skiing. Communication with the hosts was smooth and friendly from start to finish. Check‑in was easy, and we felt very well taken care of throughout our stay. We highly recommend this place to anyone planning a ski trip to Zell am See. We definitely hope to return next season!

The only thing that could be improved is the mattresses. They weren’t as comfortable as we hoped. Updating them would make the stay absolutely perfect.

Location was great. Only a 10 minute walk to gondola. 20 minute walk from train station. Apartment was spacious, warm and comfortable. Big bathroom with a good shower. Everything there one could need. Quiet area with no road noise. Basement Access to a ski/ boot room for storage and with a boot drying cupboard.

The only real niggles were the size of the twin beds. I appreciate the room was too small to accommodate full size single beds but they were very narrow and not suitable for a larger adult. It would be useful if this was clear when booking. Also in that room the blind was missing. We managed to make a makeshift fix but it wasn’t ideal. Other than that the apartment more than suited our needs.

Der Gastgeber hat ziemlich schnell auf unsere Nachrichten reagiert, und hat versucht, die Probleme zu lösen.

Bei unserer Ankunft waren überall in der Wohnung tote Insekten, auch in den Betten. Außerdem war, wie in vielen anderen Bewertungen auch beschrieben, die Wohnung eher oberflächlich sauber, nicht wirklich gründlich. Deshalb mussten wir nach dem Check-In zwei Stunden warten, bis die Wohnung geputzt war. Zusätzlich haben wir am Anreisetag keine Informationen zum Check-In bekommen. Wir mussten den Gastgeber circa 1 Stunde vor unserer Ankunft selbst anrufen, um den Code für die Schlüsselbox zu bekommen. Wir schätzen es, dass der Gastgeber bemüht war, die Probleme zu lösen. Trotzdem sollte eine Ferienwohnung bei der Ankunft sauber sein und der Check-In im Vorfeld organisiert werden. Da andere Bewertungen auch schon die Sauberkeit angesprochen haben, scheint das Feedback leider nicht ernst genommen zu werden.