Movenpick MS Hamees

The staff were generally SUPER friendly (perhaps aside from reception where they at times didn't have a clue ... still need to review some of their processes I think). The boat had all the facilities you'd want, the food was delicious and had a lot of variety. My son had lost his (relatively expensive) earbuds and staff had returned them to reception (in other words : they are honest and have integrity)

1) Pricing and transparency before the booking : we booked through Booking.com and they charged us extra for all the sightseeing, something which isn't mentioned in the overall pricing. Initially they wanted to charge 300 USD a person, later it was changed to 240 USD (for some reason they didn't explain me). Does give you the perception (quite likely true) that you're being robbed, especially because the cruise is being offered by tour operators and on those sites it's clearly stipulated that pricing INCLUDES all sightseeing + tour guide. 2) They wanted to charge 100 USD for transport from the airport to the boat. Insane ... so we picked a regular taxi for ~10% of that amount (actually less than 10%). 3) Processes at reception. It took about an hour upon arrival to get the keys for our cabins. We afterwards stayed at the Mövenpick in Aswan and it was apparently impossible to transfer our baggage to the hotel (as we were off for Abu Simbel and wanted to avoid carrying our bags with us), even though the boat's location in Aswan is ~1.5 km from the Mövenpick resort.

Food was great.

Rooms are small, no balconies. Swimming pool is dirty and useless, water is cold and swimming pool is done just for decoration. Ceilings are low in the rooms. No fresh air in the rooms. Also they want hidden extra charge for the excursions nothing is included on the price only bed and food.