Serenity Surfers Paradise

Beautiful clean apartment that was quiet & private. Parking included & easy to find. Beds were soooooo comfortable!!

Lots of instructions to follow - similar to air bnb for check in, finding the car park & checking out. Blinds in bedrooms don’t block out morning light well. Still great value & would stay again.

The city lights at night, and the spacious living area and kitchen.

Bathroom size and lack of counter space in them.

Everything except didnt get notifided where to pick up the key very disappointing but everything else was amazing.

Communication wasnt good about the key pickup.

Near the beach

We had to drive an extra 10 minutes just to pick up the keys at a separate motel reception, and they required a deposit of around $300—which was actually more than the price of a one-night stay. That felt way too excessive. To make matters worse, after we checked out, they sent us a message claiming we had broken their curtain! We stayed for less than 20 hours in total and spent almost all of that time sleeping or out. By the way, the table was already broken, the carpet had existing marks from previous guests, the furniture was very basic, and all the pots were old and severely scratched, making them completely unsafe for cooking. The overall experience was quite poor. What ruined our mood the most was having to worry about being wrongfully accused of damaging the curtain just so they could keep our deposit. Thankfully, we took photos beforehand to protect ourselves and firmly denied causing any damage. In the end, they realized the curtain was perfectly fine and refunded the deposit immediately. If a guest with limited English skills encountered this, I imagine it would be extremely difficult to communicate and they might easily lose their deposit. It left a really bad taste in our mouth.