@ Marbella Lane – Wave House, Your Oceanfront Retreat!

No breakfast provided at this location. Location was beautiful! When entering the property we saw that the lazysusan had been pulled out and not put back into the cabinet. After attempting to out it back we realized it was broken. Contacted the management company as we were unable to access the oven because of the cabinet not being able to shut due to the broken lazysusan. Contacted property owner no and we received a reply back that they knew it was broken but had not been able to hire someone to fix it could we wait to have it repaired after we departed. I explained to them we could not access the oven and their facility was advertised with cooking facilities and we were unable to cook. They said they would send someone to repair however no one came to repair this unit. The next day my husband spent at least 30 mins trying to repair and eventually he was able to move cabinet back into the closet so we could access the oven as we had to go out for dinner the night of our arrival as we couldn’t access the oven. We informed the owner of this and they asked if it could be repaired after we left. We also sent a text that the cabinet that held the garbage bins was broken as well, we could not pull out the drawer to access the garbage and informed them that we had to remove the bins to be abject I access them. We did not bring any tools with us to do repairs as we have never stayed anywhere that we needed to make such repairs. We also told them the bathroom sink was clogged and we had to clear that as well along with a towel rack in the main bathroom that would not stay on the wall. You could see that this had been a problem previously as the paint was worn off the wall by the towel rack where other guests had obviously had to repair it after falling down. I informed the property that they should repair all of the above for the next guests As they too may want to use the oven etc. as advertised.

See the above. We should have received some kind of a credit should we decide to book with them again in the future.

stayed before, nice view & location

the cleanliness was far from good, I had messaged the property numerous times prior to booking with no response until after my booking

view

curb appeal