The Venue Spagna

Great location. Easy check in. Clean

The property was as described! It was clean, neat and tidy and in a fabulous location! It was approximately 250m from the Spanish steps on a street filled with restaurants and small bars. While you could hear some street noise it was not loud as mainly gelaterias and restaurants. Bathroom was big and spacious and had large towels. Communication with the host was easy and quick to respond. I would stay again!

Nothing I can say. Honestly!

Great location, really helpful staff, comfortable stay

Nothing

The location was very good and convenient. The lady who welcomed us on our first day was incredibly kind, warm and helpful, and her colleague was also very helpful. We really appreciated their attitude and assistance during our stay.

Unfortunately, there were several issues during our four-night stay. Although we requested housekeeping, some areas of the room remained extremely dusty, as shown in the photo I am attaching. We also had an unpleasant experience with a member of staff who knocked on our door while we were sleeping and, in a rather rude manner, questioned why we were still in the room, saying that check-out was at 10:00 and it was already 12:00 — even though it was not our check-out day. The most disappointing part was our final morning. At around 7:30 a.m., we were woken up by very loud maintenance work being carried out directly outside our room. We had planned to sleep until around 10:00 before continuing our journey. After we contacted the property, management explained that there had been an urgent leak from the floor above and that the workers were actually supposed to start at 10:00 a.m., but had started much earlier than scheduled. They apologized for the lack of coordination. I completely understand that an urgent leak needs to be repaired. However, guests also come on holiday to rest, and having work start directly outside a guest room at 7:30 a.m. should not happen.