Holiday Inn Express Cambridge West - Cambourne by IHG
Top rated by guests





8.7Excellent
(3,038 Ratings)
"Very clean"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Located in Cambridge, 10 miles from University of Cambridge, Holiday Inn Express Cambridge West - Cambourne by IHG has accommodations with a shared lounge, free private parking, a restaurant and a bar.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(3,038 Ratings)
"Very clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Very clean
Nothing
10.0 / 10.0
Clean
Nothing
9.0 / 10.0
Lovely clean hotel. Reasonably priced in a nice location and excellent breakfast. Couldn't ask for more.
10.0 / 10.0
Clean and colourful room. Relaxed place to stay.
Nothing
9.0 / 10.0
The place is clean, neat and welcoming.
NA
8.0 / 10.0
The room was very clean and modern.
The double bed was very comfortable and I had a great night sleep.
Easy location to get too and easy access to Cambridge & surrounding areas.
Plenty of parking at the hotel and the spaces are big enough for the modern car.
Staff were friendly and welcoming overall.
The internet was great, no buffering at all, even whilst watching Netflix on my laptop.
Evening meal was well cooked albeit the selection is basic and minimal. However, the location means easy walks to local shops and restaurants if you wish to venture out.
The bottom of the shower door leaks, this leads to the bathroom floor being soaked even if you place the floor matt there. This has happened on previous stays as well so needs looking at, some are missing the seal on the bottom of the shower door.
The breakfast isn't great compared to many other hotels that I have stayed in. It obviously gets cooked early and left on the hot plate ready for the self service buffet. This dries out the bacon and sausages plus makes the hash browns soggy. If you are happy with continental or scrambled egg on toast then all good. In summary it feels like a very budget controlled breakfast.
10.0 / 10.0
Everything
Nothing
9.0 / 10.0
Location.
Nothing.
10.0 / 10.0
Brilliant stay. Good room.
10.0 / 10.0
In a quiet area not far from the centre , room was clean and breakfast was great no complaints
Na
10.0 / 10.0
The combination of a modern hotel with excellent friendly staff and great parking place
9.0 / 10.0
A friendly welcome at reception. The accommodation was of a high standard, spacious and quiet.
Nothing
10.0 / 10.0
The reception staff were excellent very welcoming and friendly everything I asked for they accommodate. Would definitely visit this hotel again!!
Very friendly staff
6.0 / 10.0
Location, friendly, helpful staff.
The thermostat in the bathroom had got stuck. 14 degrees was way too cold. Receptionist tried her best but it took overnight to get to 22 degrees and the heat seemed to be constantly sucked out of the room. Spoilt the whole thing tbh.
10.0 / 10.0
Stayed here many times and the hotel and staff always lives up to expectations . Great location and a very comfortable room . The staff are very welcoming and happy to help .
8.0 / 10.0
A warm welcome from staff
Clean
Comfortable
Warm
Not noisy
Easy to park
9.0 / 10.0
Clean, organised and smart.
7.0 / 10.0
The bed was great. The location for us was perfect. Parking was available and free.
Most staff members were helpful and professional.
The bedroom needs a deep clean and some attention to the bathroom facility. Cigerette and bleach burns on the carpet. Bathroom floor tiles need descaling as does the toilet bowl.
No facility for clothing storage other than short hanging space, ideal for children's clothes, certainly not a skirt, dress or shirt for adults.
A ÂŁ60 charge was made for a service dog which are no longer allowed in the eaterie for food. 2 small tables, outside of that, were suggested for breakfast. Unless other guests are using them!!!
A member of staff needs conflict resolution training alongside better customer service delivery.
6.0 / 10.0
The room was for 3 adults and there was clearly not enough room and it could not be described as a family room or even a room with a bed settee. On top of each other and no room to even turn around.
Room woefully too small for 3 people.
10.0 / 10.0
Convenient to the place we were attending a party.
8.0 / 10.0
Free parking and bus into Cambridge
They had run out of vegetarian options for breakfast
9.0 / 10.0
Great place to stay for a few nights. Breakfast can be a bit repetitive.
8.0 / 10.0
Very convenient for park and ride to Cambridge
10.0 / 10.0
Location was good, easy to find. First time staying over alone and I felt very safe.
Nothing
8.0 / 10.0
The staff were professional and the room was clean and functional
10.0 / 10.0
Clean and welcoming
Nothing
10.0 / 10.0
Staff really friendly, clean throughout.
7.0 / 10.0
Room was clean and spacious
Just would have like option of vegetarian sausage, gluten free cereal
9.0 / 10.0
Comfortable and clean with buffet breakfast. Good value for money.
8.0 / 10.0
Staff was nice
Reception area is nice and clean
Bed comfortable
Bathroom spacious and clean
The room is large enough
Quite room although the assigned me a room viewing the parking lot
Unfortunately there was a dirt on one of pillows I took a photo and showed it to the staff next day as I arrived very tired and used another pillow and went to sleep
9.0 / 10.0
Loved it , would come back
Location is a little far from central, never been Cambridge so underestimated distance
5.0 / 10.0
Very clean and bright excellent staff
Ordered starters and main coarse for evening meal ,all food came out together, when I had starter eating main coarse was gone cold ,
7.0 / 10.0
Location was very good
Breakfast was a bit disappointing
Breakfast was a bit lukewarm
9.0 / 10.0
Welcoming polite staff, large reception, bar and seating area. Clean modern rooms with good facilities
8.0 / 10.0
The staff were really friendly.
The location had no pubs showing the football nearby.
10.0 / 10.0
Location is between Cambridge and St. Neots, with easy access to both. There is plenty of free onsite parking in a well lit, clean lot. The people at reception were knowledgeable and friendly, and check-in was efficient and quick. The room was very clean, the bed was comfortable, the shower had plenty of pressure. It was quite soundproofed. There was ample space to hang clothing. There was a coffee station in the room. There was no refrigerator in the room - but we were allowed to keep our perishable items in the hotel refrigerator. We appreciated this consideration.
Rooms do not have refrigerators.
9.0 / 10.0
Bright modern hotel - staff very friendly and polite - breakfast was very good being freshly cooked and never in short supply even at peak times - rooms were clean and airy.
Having a drink in the evening became uncomfortable as young children were allowed to noisily run throughout the lobby and restaurant as well as the corridors. It was like being in a kindergarten!! It is a shame that the manager would not have a word with their parents even after we complained of the noise! Sad because this is an excellent budget hotel.
8.0 / 10.0
Friendly staff, comfortable rooms, away from the main road so no outside noise, petrol station over the road and 20 mins drive out of cambridge centre.
7.0 / 10.0
The facilities are new and clean.
The property was far from Cambridge and the rooms did not have a fridge.
8.0 / 10.0
It was an ideal location for visiting family in the next village. The bedroom was very spacious, clean and quiet and the bed very comfy. The staff were extremely helpful and friendly, the organised a taxi for us and honoured our late check-out request. The buffet breakfast was hot, fresh with plenty of choice.
Nothing.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Cambridge West - Cambourne by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Cambridge West - Cambourne by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Cambridge West - Cambourne by IHG?
We found 27 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
