laguna la Crete 98

The view was amazing

Not wheelchair friendly for the elderly.

It's a lovely little apartment with a beautiful view. Has everything a little family could need and the beds are super comfortable. You are safe and secure. Access to the beach is wonderful and it's a lovely beach for little kids. I would stay here again in a heartbeat.

Better maintenence checks needs to be done between guests. We arrived to two lights not working and one of the handheld showers needing to be tightened to the wall. We let the letting agent know so this may be sorted out for the next person. My daughter spilt some water on the bed so I took off the bedding straight away to let it dry and saw multiple little old stains on both the sheet and inner pillow. These are things that the advertise as being deductible from people deposits so am unsure why clean sheets were not purchased from that previous persons visit.

Beautiful view and place Close to amenities Nice gas braai Will go back

Need some renovations

The view to the sea The comfort of the apartment The set up in the apartment The environment in the complex Security

There was no WIFI in apartment . This should be standard for all apartments. There was no plan in place for load shedding which was disappointing for this type of business and amount we paid. We came for the holidays and to enjoy ourselves but all these days we didn't have electricity all evenings even during the day which was very frustrating. The owner should invest on solar pannels atleast for the lights and plugs. That should make life easy. Non availability of the agent for emergencies. Night before we checkout the apartment, there was pipe burst in the toilet which lead to the apartment to be flooded. There was water in all bedrooms, kitchen, passege and lounge area. The agent could not be reached as she switches her fone to silence after 20h00. We had to clean up for hours as we could not sleep in the house full of water and we did this for hours and we were also expected to checkout at 10h00. We were tired bcs we slept early hours of the morning cleaning the water and pack our begs. We had to drive to Johannesburg being that tires and we are thankful to God that we arrived home safely. I feel that the agent should have shown that she is caring especially after what we had to ho through clearing the water which was not even our job to do. It was like nothing happened or it was our job to clear the water after that pipe burst. I'm still not happy with the matter this was handled by the agent and I'm asking myself if this happened to other visitors from different race, was the treatment hoping to be the same? It was totally unacceptable that we had to clear that water after we found the house flooded. We felt disrespected and mistreated. We went to marget for a vacation not go labour around.