Cove Landmark Pinnacle

Really nice staff, very clean and nice apartment. The balcony made everything even better even though we didn’t have a great view. It had all the kitchenware I needed

N/A

These are comfortable and spacious apartments in an amazing location. Fantastic views if you're on the higher floors. They are generally well equipped (although the exact equipment varies a bit from apartment to apartment and this one was lacking coffee-making and cooking equipment). The lounge upstairs is a nice touch with even better views.

The sofa bed is not so comfortable and the drains in the bathroom needed attention as they were blocked (but that has not been our experience on other stays here and they were fixed quickly).

Loved the location, room overlooking docks, the apartment had everything you need, was lovely and clean. Easy access to underground stations, DLR and Uber boats .

Nothing

The location was fantastic.

We stayed in the studio apartment for one night at a cost of £280. Unfortunately, we felt the facilities and overall experience did not justify the price. The room had an unpleasant smell throughout our stay, both in the main living area and the bathroom. We also experienced an issue with the bedroom door becoming stuck and had to ask reception for assistance to get it opened (several times). Breakfast was disappointing. The dining area operates in a Starbucks-style format, which initially seemed appealing, but we found the breakfast options lacking in both quality and taste. The checkout experience also felt unusual. At around 10:20am, while we were at reception, staff were organising room checks to ensure guests had left by the 11am checkout time. We were told someone would be going knocking on doors now, which felt unnecessarily intrusive given there was still plenty of time remaining before checkout. Our main concern was that the person checking rooms was not in uniform and appeared to be the handyman rather than a member of reception staff, which we found inappropriate and uncomfortable. Overall, we were disappointed with the experience and did not feel it offered good value for money.