The Botanica Sanctuary

We had a fantastic stay at Botanica Sanctuary. The room was spacious, beautifully designed, and very comfortable. The infinity pool overlooking the mountains was the highlight of our stay. The views were breathtaking, and the peaceful surroundings made it the perfect place to relax. We also enjoyed a delicious dinner at the hotel—the steak was excellent—and breakfast offered a great variety of quality food. A bonus was the hotel's proximity to Royal Safari Gardens. We had an amazing Dine with Giraffe tea experience and even got to feed the giraffes, making our trip even more memorable. Highly recommended for anyone looking for a relaxing nature getaway with great food and unforgettable experiences.

The room size and location. Quite area and rooms

The place of the closest inside the toilet in the deluxe and superior rooms. It's better to be outside like the valley suites

cleanliness, comfortable, hospitality of the staff

The location was lovely, nestled in the hills on Puncak, close to Taman Safari and in a little enclave of other accommodation and restaurants.

The staff were not very helpful nor responsive to our requests. We had to ask about 3 times for more water and about 5 times to have a sofa bed made up for our children. We were not made to feel welcome. Breakfast was average. There is not a proper gym at the resort and the pool is overcrowded with only 6 sun beds. It was not a relaxing place to be.