La Casona de Sisal Hotel

The place is marvellous. In the Mere City Center, everything is right down the corner. The landlord is incredible: helps with any need expressed immediately, very opened and friendly. Absolut top place in Merida and I've rented many.

The location was great, close to the beach. The room was clean and comfortable. Best of all were the staff - we wanted to make the most of our short stay in Sisal, and they were super-accommodating, allowing us to store our bags before and after checkout. In fact, since our room was ready, they graciously allowed us to check in early. Breakfast in the restaurant (not included with room) was excellent. We very much appreciated the cooler of purified water in the lobby

On seeing the layout of the hotel, we were initially concerned that noise from guests walking past our room on the outside stairway would be an issue. This did not turn out to be a problem, but with a noisy group, it might have been. The complementary coffee service was odd, limited to the evening.

Perfect location so close to the beach. Lovely helpful staff all the way through. Will definitely book again

Their restaurant works on odd hours. One day we were able to grab lunch at noon, the next day the kitchen hen had closed just before noon. Go figure. lol

Location, staff

Extremely noisy; towels in poor shape. Hot water for 2-3 minutes and then turned cold