Queen at Gunung Sari

The room was even better than the pictures Smart tv Floating breakfast was £5 Great location, short ride to the strip

No wiggle room for late check out 10% card charge to pay for room by card

The service from the team was exceptional. All the staff I encountered were extremely helpful and friendly. The pool was a great place to relax as well.

There is a moderately steep path to the hotel, which can easily be conquered with a bike or a car, so just take note of this. Other than that, there really isn't anything else I didn't like.

So whimsical and magical

Loved everything!!!

We stayed three nights in the their best room, villa suite. There are so many things wrong with this place. Lets start with checkin. Expect to pay extra before even checkin in. As soon as we arrived we were charged extra 3% for paying with credit card which came out almost 200000rph on top of 4.9 Milliom rph cost. There are no mention of this extra fee anywhere when i booked this place online. This place values aesthetics over function, safety and comfort. NONE of the villas offer any privacy. They used glass walls in the room and there are no privacy wall so from the outside, they made sure everyone can see how aesthetically pleasing it is. And it does look nice but it is perched up and faces all the rooms and pool so if you want privacy you have keep the curtains shut. Because it is practically all glass walls and all are not sealed there is no soundproofing whatsoever. You will hear people conversating clearly and unfortunately for us we had people talking all night past 5am !!!! And the hotel never intervened so we literally had to ask them to quiet down at 439am which they never did. And because its unsealed glass, ur room will never cool since there is only one small ac unit which was built into the closet which prevented circulation therefore you will be hot even with ac on. So the other room (living room/dining room) is essentially hot sauna. So you wont spend any time in that room. You will have bugs in the rooms since it is not sealed. The gaps between glass panels are huge and there are gaps where roof meets the walks so any critters like spiders, mosquitoes and other various small insects will come into rooms as we experienced. And the bathroom is open to outdoors, and we were surprised because none of the photos showed this and we were trying to avoid any open air bathrooms. And the room smelled strongly of cigarettes. Only thing that kinda helped cover the smell are the plastic burning smoke just outside the room. The smoke was thick and unavoida