avid hotels - Salem by IHG

The breakfast was warm and tasted just fne. There was plenty of food and it was well appreciated. The hotel is newer and looks fresh and modern. Everything worked and was in very good condition. The front desk staff was polite and helpful. The location was convenient to the highway, for traveling. Our rooms were quiet.

The room was comparable to a much smaller Holiday Inn Express, that we stayed at on the previous night. It had similar features and layout, just tinier. There was no microwave and the refrigerator was smaller than many microwaves. There was 1 rolling chair, to sit on and the overhead recessed lighting only was installed in half the room, which was rather odd. It was fine for one night, but not a place I would stay for a week. Even the dining space felt very crowded, with a dozen or so people getting breakfast. The layout was cluttered and compact. Booking.com did not communicate my request to the hotel, to have my son's room close to mine. He was 2 floors up and the hotel stated that no one contacted them about my request.

It was easy off/easy on from the highway, room was clean and comfortable. We left early in the morning so I don’t know how their breakfast is but I did have the coffee the night we got there and thought it was very good for hotel coffee. The gentleman who check us in was very polite and helpful as was the young lady who checked me out in the morning. I would definitely stay at an AVID again

Can’t really say I didn’t like anything. We stayed one night only

Great location - close to I-81 but genuinely quiet. Room very comfortable & clean - front desk very friendly & helpful…

No complaints…

I asked for towels to be replaced and had to go to desk to get them at 11,pm.

Housekeeping for repeat days