Hotel in Bacalar
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Located in Bacalar, Hotel Xa´an Bacalar provides a terrace and free WiFi. Featuring an outdoor swimming pool, the 2-star hotel has air-conditioned rooms with a private bathroom. The hotel features family rooms.
Amenities at Hotel Xa´an Bacalar
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Family friendly
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
Map of Bacalar
Available Rooms
Ratings and reviews
100% verified reviews10.0 / 10.0Outstanding·Jan 2026
The staff was very helpful. They changed our room due to a toilet issue and allowed us to change rooms at our own pace, without any pressure or stress. The hotel is quiet and clean, and the rooftop was very nice.
I had a truly smooth experience overall, from check-in to check-out, with clear and easy communication throughout. They also provided fruits and coffee for breakfast, which was a pleasant surprise as I did not expect it to be included.
Rooms are very large and the bed was comfortable. Good space
It was all good. Just the water pressure in the shower was low but that is a general issue in Mexico.
7.0 / 10.0Good·May 2025
Have swimming pool, breakfast was good, staff friendly and we could use another good hotel’s facilities on the lake
A little bit far out of central town and couldn’t one day owing to pool maintenance
8.0 / 10.0Excellent·May 2023
Nice and comfortable (big) room, with a good bathroom and great bed. The hammocks in the common area are wonderful. Breakfast is very sober but it was not advertised as breakfast included so as an extra its nice, plus the coffee was really nice.
Would recommend this place.
Too bad you can't take some water to fill up, nor is there water with breakfast. It's a good 10 minutes walk to the center but that's not too bad.
6.0 / 10.0Average·Jan 2023
The facilities at the hotel were limited but we found out we could use the beach access of a sister hotel which was gorgeous!
Breakfast was very basic. Would prefer not to be charged and purchase from third parties. Fruit loops and packaged toast from the supermarket should not qualify as a continental breakfast. There was sewage trickling in front of the reception/ in parking lot which made getting to the car unpleasant. our sink tap didn’t work. Room was very basic and staff couldn’t speak any English although tried their best to help us.
$$$$
Top rated by guests
8.4Excellent
(285 Ratings)
"The staff was very helpful. They changed our room due to a toilet issue and allowed us to change rooms at our own pace, without any pressure or stress. The hotel is quiet and clean, and the rooftop wa..."
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