Panorama Inn Hotel

Curățenia, relatia cu personalul si reprezentantii managementului

Nu e cazul

The hotel provides service that the families may expect. It is convenient for family vacation (5-10 days or more).

I couldn't find anything that I may complain.

Ικανοποιητικό σε ποιότητα

Λιτό σε ποικιλία

Doručak dobar i OK. Raznovrsan i sve je sveže.

Ovo nam je drugi put u ovom hotelu. Nesviđa mi se što nismo dobili ono što smo platili. Platili smo sobu sa terasom-balkonom a dobili smo prvo prizemlje na ulici a posle prolaznu nazovi terasu jer je to prolaz za ostale sobe. Nema privatnosti,nema stolica kao što su na balkonima nema ništa što samo platili. Rezervisao sam dosta MESECI ranije a nije ispoštovano ono što smo hteli i što smo platili. Žao mi je što ovo moram da napišem ali tako je. Za ovakav smeštaj ovo je bilo i previše novca. Pošto smo mi platili naivnost vodite računa i 5 puta ih pitajte šta dobijate i koju sobu. Moram da dodam da veoma su tvrdoglavi sa svojim uverenjima da su ispunili sve obaveze iako nisu. Nije lepo da vas neko ubeđuje da niste upravu a nisu ispunili ono što piše u ponudi smeštaja. . They didn't like it · This is our second time at this hotel. I don't like that we didn't get what we paid for. We paid for a room with a terrace-balcony and we got the first ground floor on the street and then a walk-through terrace because it's a walk-through to the other rooms. There's no privacy, no chairs like on the balconies, there's nothing that we just paid for. I booked many MONTHS in advance and what we wanted and what we paid for was not respected. I'm sorry I have to write this but that's how it is. For this kind of accommodation, this was too much money. Since we paid naivety, be careful and ask them 5 times what you're getting and which room.I must add that they are very stubborn with their beliefs that they have fulfilled all obligations even though they have not. It is not nice when someone convinces you that you are not right and they did not fulfill what is written in the offer of accommodation.