Versante Hotel
Top rated by guests





8.9Excellent
(729 Ratings)
"Everything was great, the bathroom was amazing, the heated floors were the best surprise."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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Versante Hotel has free bikes, outdoor swimming pool, a fitness center and terrace in Richmond. Among the facilities of this property are a restaurant, free shuttle service and room service, along with free WiFi throughout the property.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
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Top rated by guests
8.9Excellent
(729 Ratings)
"Everything was great, the bathroom was amazing, the heated floors were the best surprise."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great hotel.
Location is perfectly located downtown.
Main floor restaurant’s food was definitely lacking.
Both the calamari and ceaser were exceptional salty.
Dipping sauce was so hot I couldn’t taste anything after. I was warned about that but why put it on the plate if it’s that hot to receive a warning from the server.
Breakfast was ok
9.0 / 10.0
Great accommodation and the staff were exceptionally friendly and helpful.
The restaurant Bruno was also excellent, maybe a little pricey but great food and service.
Entry from car park needs attention in terms of cleanliness.
10.0 / 10.0
Everything was great, the bathroom was amazing, the heated floors were the best surprise.
the couch is super uncomfy and hard to sit on. that would be the only thing i didnt like about the room.
9.0 / 10.0
Wonderful room with soaker tub
The restaurant was not the greatest
10.0 / 10.0
Lovely boutique hotel
Very comfortable accommodations
10.0 / 10.0
Price. Style. Modern. Luxurious. Romantic.
The sofa is uncomfy. The view.
3.0 / 10.0
Great outdoor pool and jacuzzi. Clean rooms.
The staff working there were not very friendly or welcoming. They didn’t smile at all and were being impatient in explaining instructions. The phone in the room didn’t work at all! And the fan was way too loud and it made the room very dry even on the lowest setting.
10.0 / 10.0
Everything! But especially the bathroom. Such a nice inviting tub! I am not a tub person but it was irresistible! Heated floor and they even provide bath salts. Also very nice soap, lotion, shampoo, and rinse. And a Dyson hair dryer! Very soft towels. The beds are comfy, the Italian coffee machine made nice coffee, and also a cafere of distilled water. Immaculate and very thoughtfully appointed. Very good quality, highly recommend!
The location is perfect if you want to be near the airport. It's not close to much else and not terribly scenic, but Uber available and some walkable mass transit options for e.g. Granville Island and Steveson fishing village. To be fair, this is a luxury airport hotel and they exceeded my expectations in every way.
9.0 / 10.0
The rooms are super
Not much going on in that area.
8.0 / 10.0
Very helpful guy saved me a lot of money when I needed to get my laundry done! Airport shuttle worked great.
Didn't have a car, and the hotel was not much fun to walk to - but that's more a city problem. Convenient for public transport.
9.0 / 10.0
Close to airport and Brand name outlets. Middle of no where but has 5 star vibe. Nice big heated pool
Nil
9.0 / 10.0
Nice room great bathroom and nice hot tub and fitness area
The parking was expensive and I had to pay twice since the app couldn’t handle overnight stays, stupid system
9.0 / 10.0
It has everything we need for our quick layover in Vancouver. We loved the room! Everything in it! The bed, the smart connections, the Dyson hairdryer and the tub!
None
10.0 / 10.0
Incredible interior design, excellent pool. Great bed
10.0 / 10.0
New and clean
8.0 / 10.0
Very modern finishes. Eclectic but nice. We really liked the restaurant
Airport shuttle isn’t available for early flights
9.0 / 10.0
Excellent restaurant, great service.
Glass door for the bathroom.
6.0 / 10.0
The room is very good - there is some obvious wear from when I stayed a year ago - but it's still excellent.
I've stayed here 4 times.
For a 5 Star hotel it's a 2 Star welcome from the front desk. The service has definitely gone downhill. I had booked with a room upgrade included - no mention of that checking in. No thank you for my repeat business. No mention about my partner's birthday - and there was a birthday snack in the room so they knew.
Combined with the off-putting smell when you enter - I think it smells like Body Odor - my partner said it smells more herbal - but still not great. The lobby is so weirdly uninviting. If anything needs a revamp it's the lobby 100%.
When I checked out - they didn't allow me to tap my credit card (Apple Pay) to replace the one I had on file - to pay for my two restaurant charges. I should've had just paid the restaurant directly for both charges. It's too bad Versante is so customer service unfriendly. I spent over $300 at Bruno for dinner and a breakfast and it doesn't matter to the hotel.
6.0 / 10.0
Friendly staff
Food in bar was terrible
10.0 / 10.0
The breakfast was fantastic and the server was very personable. I enjoyed his communication very much.
Soap, shampoo and rinse right in the tub caddy.
8.0 / 10.0
The rooms are nice
The lobby and hotel ambience is not from a 5star hotel
5.0 / 10.0
Bed comfortable; room sound proofed
Although close to airport, still $30 taxi ride since shuttle has limited hours (our flight was delayed so didn’t arrive until 11:20p); hotel does not have coffee in lobby and hotel breakfast was crazy expensive; hotel felt quite cramped
10.0 / 10.0
This hotel far exceeded my expectations. I travel almost weekly and usually stay at the traditional hotels but wanted to try something different. I was drawn in by the photos and the reviews and I was not disappointed.
The room was phenomenal. The decor, the custom lighting, the numerous outlets, stunning bathroom (with more custom lighting), coffee and snacks, cozy bed, smart tv .. the list goes on. I will be back and have already told several colleagues about it.
Also. The breakfast I had at Bruno was one of the best I have ever had (seafood salad breaky plate).
Literally the only thing that could have made it better was the offer of earplugs; the road was a bit noisy.
9.0 / 10.0
The room was lovely, with better than average amenities. The restaurant was very good as well and service was great!
The immediate surroundings did not allow for good walk ability, and the room door didn’t have the extra security bar that most other hotels have.
8.0 / 10.0
Friendly and helpful staff
Spacious room with comfy bed and nicely designed bathroom
Several cafes and restaurants within 10-min walking distance
Free airport shuttle services
9.0 / 10.0
Very new, comforts to beds, large bathroom with a tub.
Need to pay for parking.
6.0 / 10.0
Priced like an "upscale" hotel but in reality, it was closer to a regular airport hotel - industrial neighborhood, relatively cramped shared spaces and hit-or-miss customer service. Room was well appointed as several reviews point out
10.0 / 10.0
Modern and clean facilities
Location was far from tourist spots
10.0 / 10.0
Everything was perfect. The staff is very nice. It's a good stay and make me take a relief from my long traveling.
If possible, offer an option that let guests help themselves with refilling purified water instead of calling the front desk.
10.0 / 10.0
Fabulous hotel rooms were beautifully designed. Staff very helpful.
Not sure about the location it seemed to be in the middle of busy roads and rail not easy to walk anywhere. But it served its purpose as an airport hotel.
10.0 / 10.0
Beautiful, comfortable and clean!
On the pricey side tbh
10.0 / 10.0
Staff very friendly pool was lively
Nothing
10.0 / 10.0
I want to say it is the best hotel I stayed recently. The staff is nice, everything is clean and easy to use. I arrived at 1am and it’s really easy to get there from the airport. They also offer free transportation to airport.
Nothing
10.0 / 10.0
I loved the bath, tinted glass feature, comfortableness and space. The staff were super helpful with early check in and luggage storage.
Booking for shuttle to airport - small timing issue but got to the airport with still plenty of time. Staff were super apologetic and did offer to take me separately.
7.0 / 10.0
NO breakfast location good for airport.
The bathroom. see through glass door offered no privacy.
7.0 / 10.0
nice gym, very comfortable bed and spacious room, luxurious bathroom, shuttle service to airport
not enough value because it is too expensive, far outside of Vancouver but close to the train station
8.0 / 10.0
The location, design of the room, the bathroom! Room service breakfast was yummy!! Everything was great!
The wifi was problematic. It kept disconnecting and we had to call for assistance twice
9.0 / 10.0
This boutique hotel was amazing. It was comfortable, relatively quiet with only some road noise being noticeable, clean, with unique style, great staff and accommodation.
I didn’t find the hotels restaurant to be kid friendly (or even me friendly to be honest). It was upscale (and I’ll note, definitely in line with the hotels overall brand and vibe). So if you want other options, you have to hop on a sky train (6-8 min walk away) or get delivery as there isn’t much available close by.
6.0 / 10.0
Location felt a bit isolated
Property was fine
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Versante Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Versante Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Versante Hotel?
We found 7 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.































