Upupa de l’Atlas

Notre séjour a été formidable et nous le devons à notre hôte Khalid qui a été irréprochable. Disponible, souriant, serviable et discret . Nous n’aurions pas pu espérer mieux. Le lieu est à 30min du centre de Marrakech. Déconnexion totale avec une ferme annexe à la villa ( moutons, dindes, poules ) et un fermier Ouari, qui est adorable. Les chambres sont propres et climatisées. La piscine était très propre. Tout était absolument parfait. Nous reviendrons pour sur.

Tout était absolument parfait .

Lovely space, calm and tranquil. Chef Khalid’s food was fresh and healthy. Salid showed us around the nearby village and very kindly and patiently taught us about Morocco, the local religion and the Berber communities. We also had the pleasure to meet Lily (she’s an adorable long-haired cat), the property’s princess. All was perfect!

Petit lieu de paradis à 40 min de l'aéroport de Marrakech ! Accueil incroyable et lieu paisible. Le petit déjeuner est absolument incroyable! La chambre est très bien équipée et magnifiquement décorée, la piscine est très propre!

This is a beautiful, newly renovated boutique hotel with a swimming pool. All details are very carefully managed, rooms are beautiful and the whole area is really nice. However, this is all ruined by the owners.

Owners of the place have recently moved to Morocco from Europe. Unfortunately, this is the only place during our Moroccan trip, that we received customer service that was much below expectations - and very low for Moroccan standards. First, the owners (who also run the place), didn't notice that we made a booking, although they said they have 1 booking/week. So we arrived, nothing was ready. We chose it because of the location - we didn't want to enter Marrakesh are we were only bypassing. Otherwise, it's very inconvenient, in the middle of an unpaved village. They offered us a menu dinner which we declined and asked for just one dish of pasta (we could choose between pasta and tagine). This was the most expensive dish of pasta we have had in our lives - 25€ per head... Also, it wasn't anything special. They also served a salad which we said we didn't want. Then they claimed that parmesan is expensive in Morocco, etc. - but the price for tagine was the same. We complained but they didn't change their minds. It's very sad when things like that happen, especially when we know that Moroccans are focused on the customer and they do lower the price if the service is not up to standards etc. Bathroom doesn't have doors, only a curtain, which is supposed to be local style, but can be quite problematic for your companions...