Aloe 40

We didn't have breakfast

There was only one towel provided and we weren't given clean ones the next day

The place is easily accessible

No proper car parking

Welcoming and service

None

We appreciated the clean blankets and warm atmosphere. The breakfast was delicious, but we had expected a buffet-style meal. Considering offering a served meal in the lounge upon arrival, as some guests may have dietary restrictions (e.g., no bacon). Again, the staff was friendly and assisted where needed.

To improve client service, focus on making guests feel welcome and valued. A warm smile and genuine interest in serving them can go a long way. Some areas for improvement include: 1. Room amenities: Ensure essentials like tissues are provided. 2. Curtain privacy: Consider adding a second curtain layer for better light blocking. 3. Shower functionality: Fix the water pump to improve water pressure. 4. Room cleanliness: Regularly check rooms for insects as they go to leftover food. 5. Air conditioning: Ensure it works properly, providing both warm and cold air, especially with no mat in the room. 6. Online booking accuracy: Align room bookings with website descriptions to avoid guest inconvenience. Letting guests know what they paid for isn't exactly what should be given to them because of the price isn't professional. Any arrangements between the room & the website booked, let it not affect the guests.