Martinto 114 near Malecon in Barranco by Wynwood House

Spaziosa

Controllo della cerradura

Great location

You couldn't get a break from hearing the very loud noise of the cars speeding

It was comfortable, very clean and its located in a good neighbourhood.

The check is at 3pm and I asked the property a week in advance if I could access the apartment sooner since I was coming from 5 days at the Amazon and my only purpose for booking the place was to rest before my flight back home. They told me I had to pay $30 to check in from 12pm. I didn’t want to pay more than I already did and I insisted that I was only asking to access the apartment in case it was ready before 3pm. They told me the apartment was empty the day before my booking but they didn’t accept my request which is very shocking… the day after they told me that even if it was empty the had to do a “deeper cleaning” of the place after a long booking. (The place is simply too small to need a “deep cleaning”) The day after they accepted to let me in a little earlier and one day after that…they changed their mind and asked me to pay the $30. It was really frustrating and exhausting to deal with them, changing their mind all the time when all I was asking is being able to rest in a place that was empty before my arrival and for which I had paid $70. The night before my check in I happened to get extremely sick from soroche and asked them to let me in. They finally accepted saying that “it was an expectation, out of courtesy”. The cherry on the top was that the day after, at 11am I clock, a cleaning man show up to clean the apartment. I was all ready to leave the minute after but they really don’t let you be one minute late in your check out but they don’t want to let you before 3pm even if the place is empty. If they don’t want to make their customers happy they really succeeded. I wouldn’t stay at any of their places again just to avoid having to deal with such bad customer service.

El lugar era bonito.

La segunda habitación era pequeña, el tiempo que demoro la reservacion y todo lo que solicitaron para hacerla efectiva .