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Phoenix Palace Hotel Hanoi

Top rated by guests
Bed, Living room, Photo of the whole room, Seating area, Bedroom, towels, air conditioner
Living room, Lobby or reception, Seating area
Property building, Day, Neighbourhood, City view, Street view, Location
Property building, Day, Neighbourhood, City view, Street view, Location
Staff, People, Property logo or sign, Lobby or reception
review stars
8.5Excellent
(161 Ratings)
"Our room was very spacious and clean for my family of 5. Comfortable beds. Staffs were exceptionally kind and tended to our needs. We needed to leave early for a tour. They served us our bfast a littl..."
Verified guest
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8.5 / 10
Excellent(161 Ratings)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Hanoi’s lively Old Quarter, Phenix Palace Hotel Hanoi provides spacious rooms with big windows and free WiFi.

Amenities at Phoenix Palace Hotel Hanoi

Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Hanoi

city location on map

Nearby attractions

Ho Chi Minh Mausoleum
1 mi
Vietnam Museum of Ethnology
3.3 mi
My Dinh National Stadium
5.4 mi
Hanoi Old Quarter
0.4 mi

Available Rooms

Ratings and reviews

8.5 / 10
Excellent(161 Ratings)
100% verified reviews
9 / 10Outstanding·Apr 2026
Clean and tidy hotel in a great location. Super helpful and friendly staff who were happy to facilitate a late check out for us.
Shower was a shower head mounted above bathtub - might be worth mentioning in room description for less mobile travellers. Not sure about other rooms though.
10 / 10Outstanding·Feb 2026
Our room was very spacious and clean for my family of 5. Comfortable beds. Staffs were exceptionally kind and tended to our needs. We needed to leave early for a tour. They served us our bfast a little earlier so we can have some food. Also location was closed to everything we needed. Good value for our money. Will stay again for sure.
The shower head was a bit too low. The bathroom can use a bit of update.
10 / 10Outstanding·Jan 2026
Breakfast was great. coffee was great. good variety of fruits and breakfast
The front desk did all the services from serving food, checking in people and helping with their needs.
6 / 10Average·Jul 2023
The staff is really nice and helpfull.
$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Phoenix Palace Hotel Hanoi. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Phoenix Palace Hotel Hanoi pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Phoenix Palace Hotel Hanoi?

We found 24 amenities for this rental. This includes airport transportation available, shuttle available, concierge services, free wifi/internet, and free parking.