Avenida America en Madrid Capital

Clean and comfortable - supplied everything we needed - all information given on line no problems at all

The only thing missing that would of been really helpful is information on the parking zones. Coming from another country and not knowing these systems was slightly confusing so if you could add parking information and nearest car parks to the apartment information this would be a big help for guest in the future

the property was well located, compact and fairly new. there was a grocery around the corner and the metro station was nearby.

short on supplies… for 3 adults staying a week they provided 2 toilet rolls, 2 dishwashing pods, 2 trash bags, a handsoap container without handsoap and the worst, 2 bath towels AND 8 handtowels. no offer to top up inspite of me bringing it up….. at the very least i was expecting the delivery of a 3rd bathtowel.

Great apartment, easy access direct from street in a safe neighbourhood. 5 min walk to Metro and Supermarket. Very clean, fully equiped kitchen with oven.

Could have more crockery and a chopping board.

the apartment itself looks great. clean. comfortable beds, nice bathroom and enough towels and blankets.

the boiler got damaged. they sent someone to fix it on the same day while we were outside but next day it broke again so we had no hot water. THE DAMAGE DEPOSIT. THEY MAKE YOU PAY 200€ extra OUTSIDE OF BOOKING on a separate app and then the amount is blocked on your account card for over a week. if you don‘t like bookings conditions then just don‘t offer?? why do customers have to wait on their own money after their trip. this should not be offered on booking for real.