Oceanfront Home with Private Walkway to Beach, 2 Ocean-View Sun Decks & WiFi

We have stayed at Turtle Landing for a number of years in May and love its location and proximity to the beach, plus the cleanliness of the property. However, Vacasa's lack of local customer service and some issues with appliances and upkeep have us greatly concerned. 1. Lack of local customer service. Since Holden Realty sold its rental business to Vacasa a few years back, there is a definite need for more personal interaction locally. Upon our check in on May 24, I noted we were missing a set of sheets for the futon. Vacasa text indicated that would be delivered. When I asked where it was, they noted it would come the next day. When I asked again in the afternoon the following day, it was not delivered. We gave up after 3 tries. Poor. 2. The refrigerator freezer door gets stuck and it is hard to open. When we were departing after our week-long stay, the fridge started leaking badly. I contacted Vacasa and someone came to repair before the next rental week. This should have happened with the sheets and bathroom sink blockage (below). 3. The range has a malfunction in its display. It has been that way for years - with blinking numbers. Never been repaired. 4. The deck on the bottom porch leading to the beach needs repairing. There are rusty nails popped out. One of us staying here last week got a nail in their foot on the way to the beach. Maintaining that area is important. 5. The upstairs sink was clogged upon arrival. We asked for a repair upon arrival and when nothing happened with the sheet delivery, we took a plunger and fixed it. 6. There is a new grill under the home. I asked about using it and was told it wasn't for renters. Why even have it out there then if it's not to be used?

House is as advertised. Super kid friendly. Easy walk to the beach. Spacious.

Nice place

No problems. Could use a grille. ( and a couple RAT traps). For the visitors at dusk.