Novotel Cambridge North
Top rated by guests





8.6Excellent
(5,138 Ratings)
"It was new, clean and very well presented"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in Cambridge, Novotel Cambridge North offers 4-star accommodations with a bar. Offering a restaurant, the property also has a fitness center, as well as an indoor pool and a sauna. The hotel features a hot tub, room service and free WiFi.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(5,138 Ratings)
"It was new, clean and very well presented"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
It was new, clean and very well presented
Nothing
3.0 / 10.0
The price was reasonable and staff were friendly.
My room 350 was next door to Room 348 who played loud music throughout the night. I complained to the front desk at 2am in the morning and to be fair the staff did come to ask them to stop but Room 348 kept playing music until 6am in the morning. I hope the hotel makes sure such guests do not ruin other guests sleep and time in the hotel! There should be some sort of policy to ensure such guests are handled robustly.
10.0 / 10.0
I loved the facilities
My request for happy anniversary wasn’t completed
10.0 / 10.0
The facilities were fantastic and the room was well laid out and modern. Super clean.
4.0 / 10.0
Bar and catering staff were very helpful and friendly.
Management were not efficient during check in and didn’t give breakfast vouchers which caused alot of spoilt mood and time wasting.
lack of complementary toiletries, poor standard of cleanliness, room had dirty water in kettle, tea cups were stuck tot he mat, dirty, bathroom door fitted the wrong way, extractor fan in bathroom didn’t work and was not fixed when reported. Duvet cover was fitted inside out, 2single bed joined to gather to make double, while I paid for a double room.
Paid for breakfast on arrival yet the restaurant staff didn’t have it on their system and we were asked to pay twice during our stay and had to go to reception staff to confirm which was very embarrassing.
unhelpful information on parking at the site, hotel has no support to offer to customers other than QR code and self register. it was very stressful trying to sort this after travel so far from home.
Overall I think it was over priced for the level of service and facilities, there is parking issues and you hve to pay, city is 10min drive from hotel for any food unless unless you pay at hotel. Breakfast did not have any vegetarian options and had to ask.
They didn’t make any effort or do anything for Valentines weekend or provide anything complimentary especially when the booking was made for Valentines weekend. A restaurant made better effort than them and put balloons up.
10.0 / 10.0
Location was perfect. Staff very friendly and helpful the pool and gym was perfect and would deffo come back for a repeat visit.
The room could have been a bit cleaner with some splash stains on the walls around the toilet and also only two teabags in the room.
7.0 / 10.0
The receptionist was informative and friendly. Breakfast was relaxed and good choice of items.. Not keen on dinner menu and the restaurant staff were lacklustre. Didn't return to take orders, cleared plates and had to ask for dessert menu, coffee was cold. It was too quiet so they felt on a go slow
Restaurant staff and dinner menu a bit dull
8.0 / 10.0
The property was truly great. It was clean and the room looked amazing and very spacious. Showers was really good with a private door for the toilet, comes with good shower gel and shampoo provided. Also the station is a 30 second walk giving you quick access to Cambridge city(15min walk from Cambridge station to town).
To be honest nothing to complain. However the breakfast near the last one hour supply of English breakfast food go low and don’t get refilled. The location is peaceful with the station 30 seconds away but again not that many options to explore.
8.0 / 10.0
very clean, quiet room. with a very comfortabel bed. lovely big hot shower too.
i wish the room could have been a bit warmer.
9.0 / 10.0
Location great so close to railway station - parking rate reasonable. Superior room was very comfortable and staff friendly
No means of obtaining food after 10pm
10.0 / 10.0
Top stay enjoyed all aspects
10.0 / 10.0
Breakfast and evening meal choice was excellent, staff were friendly, location was great with bus stop opposite into Cambridge, late breakfast and check out at weekend was excellent.
Would have been really useful to have a small spin dryer for swimwear in the pool area.
I couldn’t work out how to fix the plug in the bathroom in our room and the bottom USB socket on the left side of the bed wasn’t working. The kettle also leaked when poured and could do with replacing. We were in room 253. I loved the room other than these small points and would definitely stay again.
10.0 / 10.0
Price, location, rooms very nice. Good shower. Restaurant and bar good. Staff friendly.
Short walk to the Abbey stadium for football.
Be nice to get free parking when using the hotel but guess that's not down to them.
7.0 / 10.0
It was nice and clean. Very modern and good location.
Staff was miserable from the moment we walked in. Not a warm welcome at all. Customer service needs major improvement.
8.0 / 10.0
Breakfast was good, and the room was nice and big enough for four of us.
The pool area was nice, but the pool was a bit too cold.
4.0 / 10.0
Near station
Good parking
Good Co-op nearby
Room toilets not private
Toilets near reception for males very dirty
Toilet fir disabled locked
Breakfast very poor
10.0 / 10.0
Lovely brekkie
Everything was perfect
8.0 / 10.0
The location was good for shopping and train access
NA
8.0 / 10.0
Friendly reception and breakfast stuff. Rituals toiletries.Spacious room and nice swimming pool.
The fact that during our 3 nights stay our room had never been clean.
10.0 / 10.0
Very Clean & staff were so helpful and friendly! This is my second time staying here and will 100% be back cleanest hotel staff are the most helpful and kind also!
5.0 / 10.0
Location good for train station and links into Cambridge. Good parking.
Hot buffet breakfast was cold on both days and there wasn't enough on the Sunday, they ran out of a lot of items and no plates. It wasn't too late at 9.00 am so expected more food to be available. Staff member didn't seem to care when I pointed out that the hot buffet items had run out.
9.0 / 10.0
To goto the fitness centre you have to go to level 1 then again to ground level.
Card didnt work at secure acess and you have to come all the way back up to level 1 around the other side of the building back to ground level then reception to speak to staff.
9.0 / 10.0
Really nice new hotel
Spa and pool services
The staff at reception very helpful and always happy to help when needed.
Nothing .
10.0 / 10.0
Beautifully clean with fantastic facilities. Great value for money
10.0 / 10.0
I was really surprised by this hotel, because its new its lush. Amazing rooms that felt classy, great spa facilities, didn't try the food, but otherwise would stay here again in a heartbeat tbh. 10/10 from me.
6.0 / 10.0
Clean
Very long corridors and poor access, was given very poor advice about charging my car which led to really inconvenient situations while my eldest was moving in to university the next day. The staff were rude and refused to accept a complaint.
9.0 / 10.0
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1.0 / 10.0
It was modern and clean nice looking hotel this is what attracted me to go for a little swim and spa break!
I didn’t like the fact that we discovered that our door was a mirror and it was actually a see-through mirror so when I was on the toilet on the other half was on the toilet any occasion or we were showering at any occasion either one of us can be seen which for my case I don’t like to be seen when I’m having my toilet is a private thing and I think it’s to be considered regardless if you’re a couple as some people don’t like to be seen when they’re having a shower or a toilet it should be very private for everyone’s individual needs regardless if you’re married or not.
So we wake up the next morning and we experience an absolute absolute disaster with the breakfast we don’t eat pork and I understand the fact that this is bound to be served but when I looked at the description and the pictures that was advertised to this hotel, there was loads of other options there including pancakes, waffles muffins, sourdough bread, different types of bread more for variety avocado the pictures were completely misleading we had a coffee each and a glass of orange juice. I then requested for a refund as we never had any of the breakfast as this was not to our fulfilled status of what was described on the actual website itself what was actually served was not of any good quality. The men looked off. The mushrooms look like they were drenched in water the fried eggs looked over greased fried and the sourdough bread that was supposed to be toasting. Bread was actually a small baguette sliced in pieces which was rock hard but when we tried toasting it it was absolutely uneditable and that was the point. We actually walked away and requested for a refund..
Then to make it worse, we said we want to use the spa or sauna area the swim area and we were then told that they’ve got a situation for health and safety reasons we are not allowed to use the spa facility facilities bearing in mind they showed us a tour just before supposedly having our breakfast this was not mentioned to us.
8.0 / 10.0
Friendly, welcoming staff. They remember us from a previous visit!
Breakfast felt disorganised.
Unfortunately crockery was limited - had to ask for cups and no small plates. Ran out of some breakfast items and had to ask - bread for toast, mushrooms, pastries.
Our TV did not work properly- disappointing as there was something we wanted particularly to watch on our return from day out.
9.0 / 10.0
Great breakfast. Modern decor. Comfortable and quiet room. Friendly staff.
Parking.
7.0 / 10.0
The room was pleasant.
All facilities in the room were provided
Location was good
The sink in the bathroom kept filling up with water.
The breakfast wasnt as comprehensive as it could have been
The price I paid was very high for what I got
The sofa bed was very uncomfortable
The pillows were terrible
9.0 / 10.0
New and modern building.
The showers in the swimming pool area didn’t work.
Not enough coffee in the room, one pack per person.
10.0 / 10.0
Gym pool great breakfast
Fab staff
Room smelt of sick!
8.0 / 10.0
new and clean, coop and train next door
breakfast too expensive, so coop came handy
9.0 / 10.0
Modern room facilities, gym and pool
4.0 / 10.0
Clean room and comfy bed.
Staff offered no comp when fire alarm woke us up at 4AM due to another guest smoking in their room. Terrible service.
10.0 / 10.0
Easy access from A14 and right by Cambridge North Station. Nice room and very clean. Good breakfast and facilities. Car park next to hotel (£14 for 24 hours)
N/A
10.0 / 10.0
Excellent location, next to Cambrudge North railway station. Good parking. Well furnished, spacious room (very comfortable bed) and nice bathroom. Fluffy towels. Handy supermarket opposite.
8.0 / 10.0
Comfy bed. Quiet room. Helpful staff. Location.
Room wasn’t cleaned when we returned at 5pm. Not sure if it was to be cleaned but tea/coffee & toilet roll not replenished. Has to ask.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Cambridge North. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Cambridge North. Enjoy the water!
Is Novotel Cambridge North pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Cambridge North?
We found 28 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
