Hound Hotel Haeundae Signature

The staff was extremely helpful providing support to contact a store I had an issue with - I'm very grateful! The room size was much bigger than I expected, with comfortable bed and a bath, so it felt nice inside the space. The location is simply great.

No slide doors on entrance - had trouble getting inside the hotel with heavy suitcases. Breakfast wasn't abundant - not much variety, undrinkable coffee, and egg trays were always empty. The light switches and sockets were designed by a mad man - their locations weren't accessible from the bed, and overall it was too complicated and inconvenient.

Spacious rooms, pool was heated, open till 21.30.

Sometimes missing towels by the pool, but not a big deal.

The rooms were nicely furnished. The property is located close to the beach.

Unfortunately every time we returned to the room, the room had a bad sewerage smell. The smell reduced when the aircon was running but it was very unpleasant. Also, there was a construction site nearby. We felt this should be mentioned in the property description on Booking.com.

Location is good, very near the metro, the room itself was great,

When I arrived to check in, the receptionist forgot to take my payment. She gave me the key to my room, and I went, ran a bath after a long mornings travelling to relax. They front then called me to come down and pay, I said I would be down in no more than 30 minutes. In that 30 minutes, they called twice more and knocked on my door. Ridiculous. The staff were extremely rude. There was a reason the room didn't have a picture of the balcony, that's because the balcony was facing a road and a building site. If you sit there, it's just all noise. Don't go for the balcony option as it's a waste of money. The pool was nice, but the pool bar wasn't open despite it being listed as a facility. The pool also faces a noisy building site, so again, you can lie there and relax with music in, but with no music its just noisy, and they all work weekends, so there is no respite.