Toplik Village Resort

Very good atomosphere

None

Beautiful location

My room was beautiful but lacking some natural light. Breakfast was amazing and the staff were great too. One small tip for future, please label your food in the breakfast area otherwise everything was great, location, food and the villa were just exceptional.

One of the best hotels we have ever stayed in. When we arrived our 2 rooms weren’t beside each other so they gave us a room upgrade to the most beautiful villa. Breakfast was absolutely delicious, the best hotel breakfast I’ve ever had. The restaurant was also excellent for dinner and we are there on both nights. The location is beautiful and so peaceful. Staff were excellent. We can’t wait to go back next year.

I couldn’t fault this hotel at all.

The property was very clean well maintained. The bathroom facilities were great, automatic hot water, good shower, comfortable bed. The location was amazing in terms of surrounding nature and mountains as well as farms. The food was really nice and fresh, there was lots of variety and choice for food. The place is easy to reach and get to by car and it’s very close to the airport.

The level of service was mixed. Some staff members were friendly and helpful whilst others were unfriendly and not helpful. There was a dog staying very close by almost immediately outside our room and you could hear it barking constantly day and night this caused a major inconvenience for us. The dog was kept in a large caged area. The room heating/cooling function didn’t work. The phone in the room to call reception didn’t work you had to physically go to the reception if you wanted any assistance. Staff were not always present at the reception so you’d have to ring the bell at the desk and wait for quite some time for someone to come and see you. The breakfast was meant to be self-service however on some days there was no breakfast and you’d have to ask the staff for to be served breakfast without even being given a menu as they weren’t preparing the breakfast for self service every day. Customers would regularly come to the restaurant and staff allowed customers to smoke inside, which was very very uncomfortable and hard to eat with someone smoking right next to you. The cleaning staff entered our room even though we put the sign do not disturb they entered the room without any permission or advanced warning and this was done when we were when we were out. When came back we found our room locked and then we had to wait almost an hour for reception to get a key to unlock the door of our room physically. The breakfast didn’t have any labels to tell you what food was being served so we had to ask the staff numerous times.