Mlyn Tatry Resort

The apartment was clean, spacious, warm and comfortable, with clean towels provided. The room was pleasantly dry and well maintained. The location was very convenient, close to the station yet quiet, which was ideal for a short weekend in the High Tatras. The breakfast was excellent — generous, varied and very substantial for the price. Overall, the accommodation offered good value and was particularly well suited to hiking. Apartmán bol čistý, priestranný, teplý a pohodlný, s čistými uterákmi. Izba bola príjemne suchá a dobre udržiavaná. Poloha bola veľmi praktická – blízko stanice, no zároveň v tichom prostredí, čo bolo ideálne na krátky víkend vo Vysokých Tatrách. Raňajky boli výborné – bohaté, pestré a vzhľadom na cenu naozaj štedré. Celkovo ubytovanie ponúkalo veľmi dobrý pomer ceny a kvality a bolo ideálne najmä na turistiku.

Our main reservation was the way the late arrival was handled. This was a short weekend getaway, with hiking being the main purpose of our visit. We were unaware of the 18:00 check-in time, but arrived around 20:00 and accept that we should have messaged ahead to make this experience more fluid for both sides. At the same time, we were surprised there had been no proactive communication from the accommodation, particularly in high season when guests are likely to spend the day hiking. On arrival, we were rather firmly reminded that we were late, which made us feel more like an inconvenience than welcomed guests. We fully appreciate that a late arrival can be inconvenient, but a little more communication and flexibility would have made a considerable difference. We also found the tone when discussing guest feedback somewhat uncomfortable. There appeared to be a defensive attitude towards criticism, including rather unflattering comments about previous guests who had left negative reviews. We appreciate that running a small family business is demanding, but constructive feedback is part of hospitality, and we would have preferred a more open and measured approach. Overall, the accommodation itself was very good; it was primarily the manner of communication and handling of feedback that left room for improvement. Našou hlavnou výhradou bol spôsob, akým bola riešená naša neskoršia večerná príchod. Išlo o krátky víkendový pobyt, pričom hlavným dôvodom našej návštevy bola turistika. O čase check-inu do 18:00 sme nevedeli(prehliadnutie z strany, dostatočne sme nevenovali pozornosť všeobecným podmienkam na Bookingu), no keďže sme deň strávili v horách, dorazili sme približne o 20:00. Uznávame, že sme mali vopred napísať a o neskoršom príchode informovať, aby sme to hosťom uľahčili. Zároveň nás prekvapilo, že zo strany ubytovania neprišla žiadna proaktívna komunikácia, najmä počas hlavnej sezóny, keď hostia prirodzene trávia deň na túrach.

Líbil se nám přístup majitelů, krásný a čistý apartmán, úžasná lokalita, možnost výletů a k nim i doporučené možnosti dopravy. Kvitovali jsme i způsob snídaní - naplněná lednička v apartmánu s dodávkou čerstvého pečiva. Majitelé se nabízeli, že přinesou a doplní cokoliv dle našeho přání. Naprostá spokojenost - doporučujeme.

Není co vytknout.

Super sauber, sehr schönes Zimmer Sowohl Höhe Tatra als auch Slowakisches Paradies schnell erreichbar Reichhaltiges Frühstück

Ein eigenes Spülbecken wäre gut

Csendes nyugodt helyen van.

A reggelit a szállásadó este 8 után hozta egy TESCO-s szatyorba.. De mivel egy éjszakára foglaltam így nem volt vele semmi baj.