Holiday Inn - Trabzon-East by IHG

Location was fine, and the staff were very helpful.

The breakfast needs improvement. The bar on the ground floor was very noisy, and the noise could be heard on the 4th floor.

Great stay

Beautiful and very comfortable rooms. Everything was perfectly clean and well maintained. The staff was extremely attentive, friendly, and always ready to help. A wonderful stay — I would definitely recommend this hotel.

I am quite pleased with the staff; they are exceptionally helpful and kind. When my daughter was feeling unwell and unable to join us for breakfast, I inquired if I might take a plate to our room. They graciously accommodated my request this time while also informing me that it is not typically permitted. Overall, the staff is very helpful, and the hotel seems quite ordinary compared to others.

The breakfast buffet did not meet expectations. The menu remained consistent daily, with minor variations such as the inclusion of hotdogs, bread, egg bread, or bread with shakshuka. Other menu items were unchanged. It is recommended that the culinary offerings be diversified to enhance guest satisfaction. Furthermore, the preparation of a fried egg, which required a 10-15 minute wait, yielded a plain egg on a small plate without the option to customize with ingredients such as olives, cheese, green peppers, or onions. Unlike other establishments, the preparation was not performed in front of the guest.