ComeCasa 2 Bedrooms Apartment Santa Sofia

We thoroughly enjoyed this apartment. In particular, the beds/linens were very comfortable and the kitchen, though small, was sufficient for us even to cook in for a couple of nights during our stay. We also appreciated the AC during a hot summer visit. The location was an easy walk from the Metro as well, and we enjoyed the neighborhood. There were multiple markets nearby, one just around the corner, as well as a great place for pizza and pastries. My only frustration was not with the apartment itself, but with communication. It took me asking for check-in procedures multiple times via VRBO (with no response) before I eventually used the phone number in the listing and even dug around to find the company managing the rental. Once I was in touch with a person, communication from that point was excellent. However, repeatedly receiving no responses in VRBO after asking how check-in procedures would work (or when they would be provided), was a significant negative, especially just before international travel. This could be very easily avoided by the owner adding to the listing how/when check in procedures will be provided.

The beds were extremely comfortable and the apartment was well placed to walk to the Duomo, with lots of great restuarants within 1/2 an hours walk. We had deciced to stay in an apartment rather than a hotel to be able to do some washing. The lack of washing liquid was frustrating but there was a small supermarket just around the corner. There was construction going on in front and behind the apartment but noise didn't start until after 7am so that wasn't an issue. There was an awful smell in the bathroom which appeared after day 1 - seemed to be a drain issue which we reported. Hopefully it has been fixed.

We were able to check in a little early, which was helpful. The unit was very clean. The unit does not have paper products (napkins and paper towels) typically associated with a kitchen. Also, the unit is located on what appears to be the route to the hospital, as sirens are heard at all hours. Additionally, there was construction going on in front, in back and on one of the elevators.

On the plus side it was clean and well located in terms of proximity to duomo area and public transportation. However that’s where the positives end. Be forewarned that this condo is definitely on a route to a hospital as ambulances are going by day and night. Additionally it seems they are building a subway station right outside and the construction noise was so loud you couldn’t hear yourself think. Closing the windows wasn’t really an option as for whatever reason it seemed the air conditioning was turned off over the week end. It blew warm air. Once Monday came the air conditioning worked. Additionally the bathroom must have some plumbing issues because at various times in the day a smell would permeate most of the apartment coming from that bathroom. Lastly there were no paper products in the kitchen, no dish soap to even clean up after yourself and no soap in the bathroom (eg hand soap by the sink). This was the first flop of a VRBO we have rented.