Sole Suites Playa del Carmen

Central and priced correctly

Pool looked unattended and unsuitable but rest was perfect 👌

Location. Size of apartment.

Water pressure in shower. Pool area could do with a good scrub.

Location was ideal: 1 block from 5th Avenida with all the main shops and restaurants and a few blocks walking distance to decent beach access (closer to ferry terminal). The apartments were spacious: we had 2 bedrooms and bathrooms (ideal for a family of 4) and quiet mostly at night. The beds were comfy. There was a little noise from the loud outdoor celebrations near CocoBongo on weekend nights of spring break. Elevator works well.

Our bathroom fixtures were loose and rusty. They used cheap, painted plywood for the bathroom sink counter which got really wet so the wood warped. Several doors and cabinet doors were chipped and splintered possibly from humidity and not being trimmed to not scrape the floor. Those doors were hard to open or close fully. They did not provide washcloths which is not a big deal. This unit could have used some updated fixtures and refreshing of doors to make it much nicer. The rooftop pool was small and looked dirty. They only had 2 bicycles and a back brake was not attached. So, our family of 4 could not use the bikes.

Suite was clean.

Missing items when we arrived and it took a while to get most of them. The last few days we weren’t given bath towels even after we repeatedly requested them.