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Smart & Stay Aparthotel Saarlouis Lisdorf - Self-Check-In - Free Parking

Top rated by guests

Property building, Facade/entrance

Smart & Stay Aparthotel Saarlouis Lisdorf - Self-Check-In - Free Parking Hotel in Saarlouis

Kitchen or kitchenette, Dining area

Kitchen or kitchenette

Bathroom

8.5Excellent

(201 Ratings)

"Location and cleanliness"

Verified guest

Don't miss out! Price and availability may change

8.5 / 10.0

Excellent(201 Ratings)

Hotel in Saarlouis

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Saarlouis, 13 miles from Congress Hall, Smart & Stay Aparthotel Saarlouis Lisdorf - Self-Check-In - Free Parking provides accommodations with free WiFi and free private parking.

Amenities at Smart & Stay Aparthotel Saarlouis Lisdorf - Self-Check-In - Free Parking

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Garden

Free parking

Map of Saarlouis

city location on map

Nearby attractions

Parc Merveilleux

Zoo d'Amnéville

Luxembourg National Museum of Natural History

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.5Excellent

(201 Ratings)

"Location and cleanliness"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.5 / 10.0

Excellent(201 Ratings)

Hotel in Saarlouis

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Saarlouis

city location on map

Nearby attractions

Parc Merveilleux

Zoo d'Amnéville

Luxembourg National Museum of Natural History

Available Rooms

About this hotel

Located in Saarlouis, 13 miles from Congress Hall, Smart & Stay Aparthotel Saarlouis Lisdorf - Self-Check-In - Free Parking provides accommodations with free WiFi and free private parking.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.5 / 10.0

Excellent(201 Ratings)

100% verified reviews

1.0 / 10.0

Very bad experience.

Nothing.I will not recommend this property. The cleaning service only came once in 24 nights, even after a request and complaint to booking.com, even though cleaning was scheduled after every 7 days. The toilet had very bad smell . I didn't get any fresh towels, after a week i had no toilet paper abd nobody came to bring some . the manager lady was never available to talk. The Air conditioner didn’t worked for 5 days i had to wait till i got another room . The coffee machine was broken i requested to exchange per email nobady came and i didn’t get any reply. That was the worst experience. They lady who managed the property put me under pressure and disrespected me .

I will not recommend this property. The cleaning service only came once in 24 nights, even after a request and complaint to booking.com, even though cleaning was scheduled after every 7 days. The toilet had very bad smell . I didn't get any fresh towels, after a week i had no toilet paper abd nobody came to bring some . the manager lady was never available to talk. The Air conditioner didn’t worked for 5 days i had to wait till i got another room . The coffee machine was broken i requested to exchange per email nobady came and i didn’t get any reply. That was the worst experience. They lady who managed the property put me under pressure and disrespected me .

7.0 / 10.0

Would definitely visit again

Air Conditioned Rooms

Stayed for 2 weeks and Towels weren't replaced.

9.0 / 10.0

Saarlouis self-catering holiday

Excellent location - just off motorway

Getting in - the touchscreen check-in is complicated.

10.0 / 10.0

Centrally located, well distributed, super clean!

Location and cleanliness

10.0 / 10.0

Totally exceeded our expectations in terms of space, cleanliness and location.

The room/apartment was spotless and so well equipped. Supermarket next door and accommodation very close to the cycle path (which was the reason for the stay). Beautiful, large, clean bathroom. Was only expecting a microwave but had a two hob burner as well. Loved the electric blinds. TV had Sky news which was also a bonus. Will be returning next year.

Struggled to get in but phoned host who talked us through the procedure. Had read references beforehand so knew in advance that this might be an issue.

10.0 / 10.0

Superb place to stay! 10/10

Beautiful place to stay when you are in the region. Very bright rooms, lovely colors and extremely comfy bed! Staff was also very helpful and kind providing me with some recommendations close by.

Nothing to complain. Has been a really pleasant experience.

10.0 / 10.0

One of the best apartments we’ve stayed in!

Bright and spacious with a really efficient air con system. Brand new and pristine. Amazing shower. Shutters on windows fantastic thereby ensuring good quality sleep. Super clean. Low cost well stocked Norma supermarket just across the car park. Excellent Hema Kebab house just a minute’s walk away if you don’t like Burger King, McDonald’s and KFC, and you can get pizza and a variety of other meals there too. A great place to stay if you need to be in Saarlouis. Don’t expect beautiful scenery around you as it’s in a suburb of Saarlouis with nothing to do around you, but once inside the apartment you are in a super comfortable bubble where you can relax in style and comfort. We had a hitch during check-in but owners quickly solved the problem and recompensed us. Very quick to communicate. No toiletries or cleaning agents but not a problem as we carry our own. We would definitely stay again

8.0 / 10.0

Very good

Its very close to the highway exit, so its easy to get somewhere. And although its located next to the highway, with te windows closed you'll not hear any highway sounds.

There isn't very much to do in the area, and you'll need to drive to get to the city center.

10.0 / 10.0

Genau richtig für eine schnelle Nacht!

Einfach und schnell - alles online - hat super funktioniert

Alles bestens

9.0 / 10.0

Wir kommen wieder, alles prima!

Alles super, vielen Dank!

Nachts waren teilweise Autos auf dem Parkplatz zu hören.

10.0 / 10.0

klasse

Zimmer sauber und groß. Gute Lage mit Lebensmittelhäuser. Nah an der Autobahn

7.0 / 10.0

Komfortabel

Sehr gute Anbindung und schönes Zimmer

?

8.0 / 10.0

Ich habe mich in dem Apartment sehr wohl gefühlt, hat alles gepasst für mich.

Das Apartment war sehr sauber, modern und ich habe mich wohl gefühlt. Kaffeepadmaschine, Toaster, Wasserkocher, Kühlschrank war vorhanden bzw. alles was man für einen Aufenthalt braucht. Bin sehr zufrieden.

Die Terrasse könnte etwas größer sein

10.0 / 10.0

Alles in Allem ein top Hotel

Die Größe, die Sauberkeit, der Service, die Lage

10.0 / 10.0

Unvergesslich schön

Das gesamte Paket

9.0 / 10.0

Ich würde es wieder buchen

Die Ausstattung des Apartments war sehr gutDie Ausstattung des Apartments war sehr gut

1.0 / 10.0

Nie wieder

Ca 20x telefonisch, WhatsApp, Email geschrieben das ich die Rechnung brauche. Keinerlei Reaktion. 4 Nächte, nicht 1x wurde gereinigt, frische Handtücher... Überall Spinnweben. Kein besteck und Teller, Töpfe usw in Aufbewahrungsbox

7.0 / 10.0

Un séjour agréable mais perfectible sur certains points.

* le côté spacieux de l'appartement, le fait d'avoir des pièces indépendantes les unes des autres, un vrai luxe. * la situation géographique, proche de tous les axes autoroutiers, au pied d'un supermarché et d'une zone commerciale. * l'amabilité du personnel chargé de l'entretien, à l'écoute et désireux de résoudre nos quelques problèmes. * la simplicité de ne plus avoir de clé sur soi.

* Le check in (les consignes ont été envoyées trop tardivement, le jour même, quelques heures avant l'arrivée) : nous nous retrouvons avec les codes de Booking (qui ne servent à rien) et les codes fournis par smart hotel (qui servent à débloquer l'accès grâce à une station de commande devant l'hôtel (cela n'était pas clair, c'était trop compliqué, et surtout, trop tardif !) * Manque de vaisselle pour vraiment cuisiner, de couverts sur place (2 tasses, 2 assiettes, 2 fourchettes, etc...), bref, c'est trop juste. * A notre arrivée, l'évier de la salle de bain était quasiment déjà bouché, et 7/8 bouteilles de bière vides étaient présentes dans les armoires (problème résolu grâce au personnel sur place) * Le téléviseur comporte énormément de chaines, mais seules une ou deux sont françaises, ce qui est complètement anormal, à mon sens, dans une région frontalière de la France. Il y a moyen d'accéder à Netflix, Youtube ou Amazon prime vidéo, mais nous l'avons pas utilisé car les consignes d'utilisation étaient uniquement disponibles en l'allemand. * D'une manière générale, le manque de communication avec des humains !

9.0 / 10.0

Una experiencia un poco mala

Llegué después del check-in. Tuve un problema porque tenía la llave de la puerta de abajo, pero al subir no se abría. Podría contarles muchas cosas sobre cómo ayudarme. Bueno, estaba usando un traductor, así que la chica no me ayudó. Envié una copia de mi DNI, pero nada. Se me acabó la batería. Fui al centro comercial a cargar el móvil porque me sentía como en la calle porque la puerta no se abría para nada. Podría contarles. No me ayudaron cuando vi uno rewil que dejó el español. Pensé que era una estafa. Incluso pensé en ir a la policía por fraude, pero llamé a Booking.com. Fueron muy serviciales con toda la ayuda que pudieron proporcionarme. Los contacté y, finalmente, después de cuatro horas, pude entrar al apartamento. Agradezco mucho a Booking.com porque esto nunca me había pasado antes; fue horrible.

El departamento está súper nuevo súper confortable

9.0 / 10.0

Sehr schöne Ferienwohnung. Würden wir bestimmt wieder buchen.

Schöne moderne und saubere Wohnung. Sogar mit einer Klimaanlage ausgestattet. Einkaufsmöglichkeit direkt gegenüber. Parkplätze sind kostenlos.

Keine Rezeption, das wussten wir aber. Check in ist vor 15:00 Uhr nicht möglich. Also nicht zu früh kommen lieber etwas später.

10.0 / 10.0

Werde ich definitiv weiterempfehlen

Es war einfach sehr schön Mir hat nichts gefehlt Sehr empfehlenswert

10.0 / 10.0

Tolles Apartment. Super freundlicher Kundenservice

Sehr toller freundlicher Kontakt. Das Apartment war sehr sauber, groß und schön eingerichtet. Wir haben uns sehr wohl gefühlt.

Hier gibt es gar nichts zu beanstanden. Alles top

10.0 / 10.0

Komfortabel, sehr zentral, und perfekt ausgestattet

Ich hatte kein Frühstück gebucht

Sehr digital man ist noch eine Rezeption gewöhnt aber sonst alles gut

4.0 / 10.0

Es sollte unbedingt mehr Wert auf Sauberkeit gelegt werden.

Das Zimmer war funktionell und ohne großen Schick-Schnack eingerichtet

Die Wohnung war sehr schmutzig - Saugen allein reicht halt nicht, man müsste auch mal durchwischen. Der Akku-Staubsauger war bei der Ankunft nicht geladen. Das Geschirr war in Plastikbehältern außerhalb der Schränke gelagert, ohne Auflistung und in verschiedenen Mengen (z.B.: nur ein Löffel bei 2 Personen). In der Wohnung war nur ein HANDTUCH und keine Duschtücher hinterlegt, obwohl 2 Personen angemeldet waren. Die Luftfilterkästen waren total verdreckt. Während unseres Aufenthalts kam ein Fensterputzer in die Wohnung - Warum? Von außen würde ich ja noch einsehen, aber von innen gehört doch wohl zur Endreinigung, oder?!

3.0 / 10.0

Schrecklich!!!

Die Lage war gut, weil man Einkaufsmöglichkeiten hatte!

Das Bad hat so gestunken so dass wir ununterbrochen das Fenster offen hatten, es hat wirklich so so gestunken, dass man so einen Ekel hatte, man konnte nicht essen bei dem Gestank!!! 2 Wochen haben wir in dem Zimmer aushalten müssen! Und dafür musste ich Geld zahlen, ich würde nie wieder ein Zimmer buchen!

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