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Ex Hacienda Santa Elena

Ex Hacienda Santa Elena Hotel in Atlixco

Ex Hacienda Santa Elena Hotel in Atlixco

Ex Hacienda Santa Elena Hotel in Atlixco

Ex Hacienda Santa Elena Hotel in Atlixco

Ex Hacienda Santa Elena Hotel in Atlixco

7.1Good

(214 Ratings)

"clean/friendly staff"

Verified guest

Don't miss out! Price and availability may change

7.1 / 10.0

Good(214 Ratings)

Hotel in Atlixco

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Parking, Balcony or Patio and more

About this hotel

Located in Atlixco, 24 miles from Acrópolis Puebla, Ex Hacienda Santa Elena has accommodations with a garden, free private parking and a terrace.

Amenities at Ex Hacienda Santa Elena

Internet / Wifi

Parking

Balcony or Patio

TV

Garden

Free parking

Map of Atlixco

city location on map

Nearby attractions

Ex-Hacienda de Chautla

Ecoparque Metropolitano de Puebla

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.1Good

(214 Ratings)

"clean/friendly staff"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.1 / 10.0

Good(214 Ratings)

Hotel in Atlixco

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Parking, Balcony or Patio and more

Map of Atlixco

city location on map

Nearby attractions

Ex-Hacienda de Chautla

Ecoparque Metropolitano de Puebla

Available Rooms

About this hotel

Located in Atlixco, 24 miles from Acrópolis Puebla, Ex Hacienda Santa Elena has accommodations with a garden, free private parking and a terrace.

Amenities

Internet / Wifi

Parking

Balcony or Patio

TV

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.1 / 10.0

Good(214 Ratings)

100% verified reviews

1.0 / 10.0

Warning! Do not go

The location only a few blocks from the stairs and the Zócalo are the ONLY reason someone may want to stay here. But don't do it

The photos are VERY out of date. They say family friendly because their kids yell and scream all the time and their dog barks constantly. The place is faded, dirty, and spider webs and insect egg sacks were EVERYWHERE. The shower drain is so slow that there was almost 2 inches of standing water, which means you are standing in that drainage water connected to everyone else's. I left with 2 days remaining in my paid for stay bulecause I just didn't feel safe or clean in this place. Will never go back.

10.0 / 10.0

Suitable for families with children 🫶🏽

clean/friendly staff

N/a

8.0 / 10.0

It’s a great place

It’s near the downtown

The poool wasn’t working. You have to knock to enter

7.0 / 10.0

Good

comfortable and pleasant. good location. Friendly staff.

Restaurant was closed. Very low pressure in the shower.

9.0 / 10.0

Superb

The host was super friendly and helpful, even with a language barrier (we don’t speak Spanish) she managed to help us out with directions and we had a good laugh!

unfortunately the pool was being cleaned when we were there so we weren’t able to use it!

9.0 / 10.0

Very good value in Atlixco, friendly and clean

This is an excellent economical option for Atlixco, which is a delightful town, one of the most attractive in Puebla state. The rooms are arranged beside a stretch of lawn; there is a bar, a small souvenir shop, and a restaurant that operates only on weekends. I was there during the week, and it was very quiet and tranquil -- the weekend might be a different story. There's a very comfortable and spacious common area with seats, barstools, swings, and a fine old clay oven. Lety, the caretaker, is a friendly and helpful lady who's followed around all day by her cute little dog. No breakfasts are served on weekdays, but there's a very good place down the block (turn left out the gate -- it's the building next to no. 111 with the magenta facade. There may be proper signage by the time you visit). Traditional Mexican breakfasts served at a very reasonable price, with a nice seating area in the garden as well as indoors. The rooms are clean and quite well-equipped (my bed was maybe a bit spongey); no air-con, but I was fine with a fan even in hotter weather. Wi-fi is good and stable in the common areas, weaker but still serviceable in the rooms. To head to the centre of town, turn right out the gate and right again on Calle Hidalgo, which is a beautiful stretch of road and takes you straight to the Zocalo (central plaza). Overall a very pleasant stay for the price.

At this price point, it's not going to be the Taj Mahal, but it's excellent value. Note that you're not given a key to the outside door, so returning means ringing the bell and waiting a minute or so.

4.0 / 10.0

great staff - if only they worked in a better hotel!

staff

had to change rooms because of sewage odor in initial room and they did not have preferred bed type

10.0 / 10.0

Wonderful! We are already missing it!

Well besides the comfortable King bed, super clean room, very quiet and great location, the family is wonderful 🥰. I had a great time playing foos ball ( footballini?) with the kids. There’s a great spot to hang outside and u get to walk pass the Dancing stairs on ur way into town. We miss their wonderful family who we connected with an hope to visit again. I would highly suggest this Hacienda. 😊thanks for everything, jodi and dave

4.0 / 10.0

Las instalaciones nada que ver con las fotos

La alberca no estaba funcionando y escogí este hospedaje porque tenía alberca, la verdad es que en las fotos se ve muy diferente a como está, muchas cosas no las hay

7.0 / 10.0

Puede mejorar

La ubicación

El recibimiento y no tiene a alguien en recepción por cualquier cosa

10.0 / 10.0

Super recomendado

La ubicación Moy bien cerca todo , la señora Adi muy amable siempre.

Todo bien

9.0 / 10.0

breve y agradable fin de semana

Vegetación y tipo de construcción

El mantenimiento de la alberca

10.0 / 10.0

Seguro

Tranquilo

Todo bien

3.0 / 10.0

Mal hotel y caro

La ubicacion

El agua de la alberca estaba helada. Además, el hotel está en remodelación, con escombros y salpicaduras de pintura blanca por dondequiera el área común adyacente a la alberca

6.0 / 10.0

No regresaré a ese hotel.

Descansamos bien una vez que nos cambiaron los sábanas sucias, las cuales tenían basuritas y cabellos en las sábanas y la cobija con manchas de suciedad.

La limpieza, la cual no existía en la habitación. El único buró estaba empolvado de días, había telarañas en las esquinas de las paredes, obvio con cuatro o cinco arañas patonas en la recámara y el baño. Además están haciéndole adecuaciones al hotel y DEBERÍAN AVISAR que está en remodelación y uno decidir si pernocta o no. Para rematar no hubo agua caliente para bañarnos.

8.0 / 10.0

Recomendable

Las instalaciones son muy bonitas y el personal muy amable

El agua en la regadera tardo en calentarse y solo salió tibia

1.0 / 10.0

UN TOTAL DESASTRE

Nada del hotel, la Ciudad de Atlixco, MAGNÍFICA.

SERVICIO, LIMPIEZA, ATENCIÓN, UN CERO. NO LO RECOMIENDO!¡ NO TUVIERON NI LA MAS MÍNIMA IDEA CUÁNTAS NOCHES NOS ÍBAMOS A HOSPEDAR. TUVE QUE ENSEÑAR PRUEBAS. TUVE QUE VOTAR LA BASURA EL PRIMER DÍA, Y EL SEGUNDO POR QUE SE LOS PEDÍ,NO TIENDEN LA CAMA EN NINGÚN MOMENTO. NO BARREN O LAVAN EL SANITARIO EN NINGÚN MOMENTO, UN TOTAL DESASTRE. NO DIERON GANAS DE TOMAR FOTOS, AMENIDADES SUCIAS, BOTES DE BASURA DESPARRAMADOS. NOSOTROS ÉRAMOS LOS UNICOS HUÉSPEDES Y NO HUBO UN SERVICIO, PAPEL HIGIÉNICOS Y TOALLAS HABÍA QUE PEDIRLOS PORQUE NO CAMBIAN TOALLAS, NO CHECAN EL CUARTO PARA VER QUE SE NECESITA. PEOR HOTEL QUE HEMOS ESTADO. ES LA VERDAD!¡

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