Ex Hacienda Santa Elena





7.1Good
(192 Ratings)
"clean/friendly staff"
Verified guestDon't miss out! Price and availability may change
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Balcony/Terrace, Garden and more
Located in Atlixco, 24 miles from Acrópolis Puebla, Ex Hacienda Santa Elena has accommodations with a garden, free private parking and a terrace.
Free WiFi/internet
Free Parking
Non-smoking
Balcony/Terrace
WiFi/Internet
Garden
$$$$
7.1Good
(192 Ratings)
"clean/friendly staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The location only a few blocks from the stairs and the Zócalo are the ONLY reason someone may want to stay here. But don't do it
The photos are VERY out of date. They say family friendly because their kids yell and scream all the time and their dog barks constantly. The place is faded, dirty, and spider webs and insect egg sacks were EVERYWHERE. The shower drain is so slow that there was almost 2 inches of standing water, which means you are standing in that drainage water connected to everyone else's. I left with 2 days remaining in my paid for stay bulecause I just didn't feel safe or clean in this place. Will never go back.
10.0 / 10.0
clean/friendly staff
N/a
8.0 / 10.0
It’s near the downtown
The poool wasn’t working. You have to knock to enter
7.0 / 10.0
comfortable and pleasant. good location. Friendly staff.
Restaurant was closed. Very low pressure in the shower.
9.0 / 10.0
The host was super friendly and helpful, even with a language barrier (we don’t speak Spanish) she managed to help us out with directions and we had a good laugh!
unfortunately the pool was being cleaned when we were there so we weren’t able to use it!
9.0 / 10.0
This is an excellent economical option for Atlixco, which is a delightful town, one of the most attractive in Puebla state. The rooms are arranged beside a stretch of lawn; there is a bar, a small souvenir shop, and a restaurant that operates only on weekends. I was there during the week, and it was very quiet and tranquil -- the weekend might be a different story. There's a very comfortable and spacious common area with seats, barstools, swings, and a fine old clay oven. Lety, the caretaker, is a friendly and helpful lady who's followed around all day by her cute little dog. No breakfasts are served on weekdays, but there's a very good place down the block (turn left out the gate -- it's the building next to no. 111 with the magenta facade. There may be proper signage by the time you visit). Traditional Mexican breakfasts served at a very reasonable price, with a nice seating area in the garden as well as indoors. The rooms are clean and quite well-equipped (my bed was maybe a bit spongey); no air-con, but I was fine with a fan even in hotter weather. Wi-fi is good and stable in the common areas, weaker but still serviceable in the rooms. To head to the centre of town, turn right out the gate and right again on Calle Hidalgo, which is a beautiful stretch of road and takes you straight to the Zocalo (central plaza). Overall a very pleasant stay for the price.
At this price point, it's not going to be the Taj Mahal, but it's excellent value. Note that you're not given a key to the outside door, so returning means ringing the bell and waiting a minute or so.
4.0 / 10.0
staff
had to change rooms because of sewage odor in initial room and they did not have preferred bed type
10.0 / 10.0
Well besides the comfortable King bed, super clean room, very quiet and great location, the family is wonderful 🥰. I had a great time playing foos ball ( footballini?) with the kids. There’s a great spot to hang outside and u get to walk pass the Dancing stairs on ur way into town. We miss their wonderful family who we connected with an hope to visit again. I would highly suggest this Hacienda. 😊thanks for everything, jodi and dave
10.0 / 10.0
Amabilidad, respeto, tranquilidad
9.0 / 10.0
Las instalaciones y el gran estacionamiento
No había recepción y no tenia buena señal en la televisión
7.0 / 10.0
El lugar esta simpático, que tiene estacionamiento amplio y privado y la ubicación
Tamaño de la habitación, no estaba limpia la habitación estaba sucio el piso de la regadera con cabellos, áreas comunes fuera de servicio como la alberca donde en el anuncio la promueven
4.0 / 10.0
La alberca no estaba funcionando y escogí este hospedaje porque tenía alberca, la verdad es que en las fotos se ve muy diferente a como está, muchas cosas no las hay
7.0 / 10.0
La ubicación
El recibimiento y no tiene a alguien en recepción por cualquier cosa
10.0 / 10.0
La ubicación Moy bien cerca todo , la señora Adi muy amable siempre.
Todo bien
9.0 / 10.0
Vegetación y tipo de construcción
El mantenimiento de la alberca
10.0 / 10.0
Tranquilo
Todo bien
3.0 / 10.0
La ubicacion
El agua de la alberca estaba helada. Además, el hotel está en remodelación, con escombros y salpicaduras de pintura blanca por dondequiera el área común adyacente a la alberca
6.0 / 10.0
Descansamos bien una vez que nos cambiaron los sábanas sucias, las cuales tenían basuritas y cabellos en las sábanas y la cobija con manchas de suciedad.
La limpieza, la cual no existía en la habitación. El único buró estaba empolvado de días, había telarañas en las esquinas de las paredes, obvio con cuatro o cinco arañas patonas en la recámara y el baño. Además están haciéndole adecuaciones al hotel y DEBERÍAN AVISAR que está en remodelación y uno decidir si pernocta o no. Para rematar no hubo agua caliente para bañarnos.
8.0 / 10.0
Las instalaciones son muy bonitas y el personal muy amable
El agua en la regadera tardo en calentarse y solo salió tibia
1.0 / 10.0
Nada del hotel, la Ciudad de Atlixco, MAGNÍFICA.
SERVICIO, LIMPIEZA, ATENCIÓN, UN CERO. NO LO RECOMIENDO!¡ NO TUVIERON NI LA MAS MÍNIMA IDEA CUÁNTAS NOCHES NOS ÍBAMOS A HOSPEDAR. TUVE QUE ENSEÑAR PRUEBAS. TUVE QUE VOTAR LA BASURA EL PRIMER DÍA, Y EL SEGUNDO POR QUE SE LOS PEDÍ,NO TIENDEN LA CAMA EN NINGÚN MOMENTO. NO BARREN O LAVAN EL SANITARIO EN NINGÚN MOMENTO, UN TOTAL DESASTRE. NO DIERON GANAS DE TOMAR FOTOS, AMENIDADES SUCIAS, BOTES DE BASURA DESPARRAMADOS. NOSOTROS ÉRAMOS LOS UNICOS HUÉSPEDES Y NO HUBO UN SERVICIO, PAPEL HIGIÉNICOS Y TOALLAS HABÍA QUE PEDIRLOS PORQUE NO CAMBIAN TOALLAS, NO CHECAN EL CUARTO PARA VER QUE SE NECESITA. PEOR HOTEL QUE HEMOS ESTADO. ES LA VERDAD!¡
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Ex Hacienda Santa Elena. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Ex Hacienda Santa Elena pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ex Hacienda Santa Elena?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, balcony/terrace, and wifi/internet.
