La Quinta Inn & Suites by Wyndham Jackson-Cape Girardeau

All

Nothing

The front desk clerk was the perfect example of great customer service! The room was clean and comfortable. Also, every staff member that I passed going to and from the room was pleasant and kind. Creating a positive and relaxing visit.

I honestly didn't dislike anything.

Everything was clean except ept for the bathroom. There were strands of hair in shower and floor. Other than that zero issues. Thankful for the young lady that assisted checking me in for my second night.

There was hair in shower & on the floor.

Easy to get to, newer.

Apparently there are pillow thieves so they only have a limited number on the beds. Our king room had two standard size pillows and one smaller square pillow. It looked strange. I asked for another pillow and was told I had to go to the desk and pick up and sign a document. They seemed very shocked when I returned the pillow the next morning and requested a copy of the signed document with their signature that I returned the pillow. What’s the point of adding the temp charge for incidentals? Charge the pillow thieves, don’t punishes everyone else! The smoke detector in the room flashed all night long. When I told the clerk, he acted like that is normal. We went to breakfast at 9:30, they were out of most everything. Another guest said they thought they were preparing more so we sat down and waited. At 9:45 she brought out more sausage. I went over and asked if she was bring more eggs and was told they were getting ready to close at 10:00 so they wouldn’t be preparing anything else. Don’t offer breakfast until 10 if you’re not going to keep it stocked!