Hotel Susung Spa Resort

주말에 힐링히기 위해 가까운 호텔을 칮을 수 있어서 좋았습니다

인피니티풀이용시 숙박객에게 수건지급이 무상으로 되었으면 좋겠습니다. 사전 안내도 제대로 되어 있지 않아 수영장 나와서 객살로 가는 동안 에어컨도 세게 틀어져있어 많이 추웠습니다

While preparing for a business trip to Daegu, I made a reservation because I heard it had been remodeled into a hot spring resort. The large square bathtub located on the terrace overlooking the mountains was nice. I had a great time taking a foot bath, taking a hot spring bath, and taking a relaxing evening bath. I wasn't able to use the swimming pool due to personal schedules, but I definitely want to use it next time. The sauna facilities were good. Literally, if you are thinking of a hot spring resort, this is the perfect accommodation.

The temperature in the room was not controlled well, so it was cold all night. Very audible noise from hallways and neighboring rooms. Very high prices for the first floor concession stand. It may be a local characteristic, but the check-in atmosphere was stiff and not friendly. An outdoor parking lot with somewhat complicated movement routes. Weekend congestion due to outside customers, resulting in waiting time for elevators.

It’s landscape

Should have more veg options in the meals

The hotel has a wow factor and seems upscale. Initial impression is very good. Very clean and upscale feel. Staff are also very professional and any issue was immediately addressed. Location was fantastic and had a really interesting vibe with lots of amenities and cafes nearby.

I had to kill a cockroach in the spa room of our original room and my parents also had very low water in the shower. Management (who was excellent) quickly addressed our comcerns and switched our rooms. We also had an issue with parking though. Initially front desk told my parents parking was covered but was later told at checkout that they had to pay. Not sure if it is miscommunication but this needs to be much clearer. Overall a decent experience but for a highly ranked and expensive hotel, I had higher expectations and hope we will see improvement in the future.