Club Central

Breakfast just excellent. The location was great.

The light inside and the washroom doors and wall tiles.

Excellent food..Chef is very competent guy and enjoyed all the meals we had in the hotel.

Very incompetent technical staff causing poor upkeep of most of the items placed in the room. AC remote not working properly and control adjustment not possible..cause maintenance person is on leave. Small in room fridge not working.. etc.

Ambience, good food at restaurant, professional staff

Instead of putting towels as door mats outside washroom better to use good quality mats

Centrally located, ground staff including Restaurant were courteous n helpful. Food preparation during Lunch n Dinner was very good n needs a mention, however the complementary Breakfast Menu needs improvement. Infrastructure, furniture in rooms are good.

Complementary Mineral water is limited to 2, unlike most of the 5 star hotels in places like Mumbai, Delhi etc. Had a word with the Manager also, which was responded in an illogical n unpleasant manner. They can be unlimited like 5/4 star hotels, esp. in Shantiniketan for a Deluxe Suite Room not to repel customers like us. Cleanliness in rooms can be improved e.g. carpets, mats are old n dirty in a Deluxe Suite Room. Iron stains on the side walls of washroom are a big repelling factor. No welcome drink given to us, which was served to others in group.