L'Alpage - Serre Chevalier

Appartement moderne, très bien équipé, propre et agréable. Le lieu est calme et la vue du balcon est magnifique.

Excellent apartment in a great location. Free parking is available right next to the apartment. The apartment is spacious, very clean, and has everything you could possibly need. One of the highlights is the large balcony with a wonderful view of the mountains. It is a perfect place to enjoy your morning coffee, have breakfast, or relax over dinner while admiring the view. Communication with the host was easy, and the check-in process went very smoothly. The town centre is about a 10-minute walk away. The area is also a great base for hiking, with plenty of opportunities to explore the surrounding mountains. There are restaurants and bakeries in the town as well. We would happily stay here again. Highly recommended!

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La propreté du logement, salle de bain et cuisines neuves

Nous avons eu des difficultés à monter nos bagages au 2eme étage sans ascenseur ( 75 et 79 ans) Nous avons eu mal au dos dans le lit double canapé lit.

The apartment is well located with a nice view, and the kitchen, bathroom and ski lockers were adequate.

However, the space felt tight for two adults, and the shower drained very slowly, at times causing minor flooding. The real issue was the host. On our final night, a beam from the lower bunk bed ripped off from around a screw under regular use when an adult of a normal weight (80kg) sat on it - no weight limit was specified. The damage was minor and easily repairable. The failure of the bed frame also left exposed screws and sharp fittings, which could have posed a genuine safety risk if someone had fallen or moved suddenly during the night. Despite this, the host responded with hostile and passive aggressive messages, criticised us for not cleaning the floors or taking out the bins which was not part of the guest agreement and said we "lacked common decency"; and then attempted to charge us €500 to replace the entire bed. This situation was handled poorly and escalated unnecessarily. While the apartment itself was acceptable, the post-stay experience was uncomfortable enough that I would not stay here again and would recommend others to think carefully before booking.