Yourbanflat Chic Voyage

Todo

Todo está bien

The apartment was fairly well equipped and in great central location

There was no oven and the couch was not comfortable

Excellent location right in the centre of the old town and 5 mins to supermarket and a short walk to the attractions. Spacious apartment with full kitchen, good bathroom and bedroom. It was a bit warm at night so we kept the windows open. Not noisy when we were there. There was some coffee, salt and other stuff. Very clean.

The access. When we first booked the message was we would be met for checkin. The next message was we'd checkin independently which was OK by us Then a couple of weeks before our stay we were messaged that we would need to use a phone to call a number and the gate would open. WhatsApp wouldn't work, you need to have telephony. Luckily we had telephony. If you don't, you can't get in. We assumed we'd get a key after checkin but no, you need the phone every time to access the building and apartment. This is a major issue and makes a very good apartment a risky choice. There's supposed to be a concierge to let you in during office hours but we only saw them once in our 3 days.

The apartament looks and feels nice.

We were messaged that the apartament is ready 30 min earlier so we decided to go there 14:30. It wasn't ready. When we informed the owner, suddenly it was our fault as we were expected to arrive on 15:00. The cleaning ended 15:30 anyway.... Half an hour after check in time. It's popular in Italy to request guests to take their own trash but we found this passive agressive tone very rude. "If you prefer not to take away the rubbish or wash the dishes, our cleaning company can do it for you for an extra charge of €30.00."