Oceanview 2 Bedroom Townhouse Summerhouse Unit 341

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Unit 341 was in excellent shape..very well decorated. Felt like home after a couple of days. Very clean with plenty of cookware, newer appliances worked well. A great condo, we booked it for February and March of 2025.This is a well managed complex, I would definitely recommend it to friends and family!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Unit 341 was in excellent shape..very well decorated. Felt like home after a couple of days. Very clean with plenty of cookware, newer appliances worked well. A great condo, we booked it for February and March of 2025.This is a well managed complex, I would definitely recommend it to friends and family!

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Most issues arise from cleaning and having to deal with the on-site Office Staff with issues or concerns. The "cleaning fee" should probably be removed and simply added to the cost. When guests see "cleaning fee" there is an expectation of cleanliness. Previous year's we have come in to find laundry still in the washer/dryer, moldy coffee grinds, hair in the showers and window grime on ocean front units. Not necessarily "cleaning related" but there is supposed to be a "sweep" by staff before guests can check into units. Previous years we have walked into a broken AC unit, July in Florida, there is no way any person walked through our rental before we checked in and did not notice the AC was not working. Another year the AC was leaking all over the floor the puddle covered the area leading into the Master Bedroom, had someone walked through the Unit, they would have stepped in it checking that room/bathroom. Last year, our reservation was canceled by SH due to the Unit being remodeled from the hurricane the September before. While this would have been fine, we did not receive notification from SH until we called to make our final payment ninety days out. The "reason" we were given by the SH staff was that there was a "pipe leak". Our rental time was also changed from Sunday/Sunday to Saturday/Saturday. Upon arrival, the unit was no where close to ready (floors were bare, no appliances in kitchen, drywall work being done, etc). When the staff was questioned, the response was "rude" and blame was now on the hurricane. Again fine, would it not have been possible to contact rentals five/six months out to let them know there may be an issue? The response was "that would not be possible, no knowledge of construction time table, not enough time". No sort of compensation was given to be moved to a different time/unit and very unsympathetic. Thankfully we are "local" would have effected those who have to plan their travel differently.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Weather was biggest factor in disrupting our plans.